Customer Support Professional
5 dni temu
Cpl Healthcare seeks a Technical Support Representative to join our team in Warsaw. As a key member, you will be responsible for providing top-notch customer support, ensuring timely issue resolution, and delivering an exceptional customer experience.
Key responsibilities include:
- Responding to customer inquiries via phone, email, and chat
- Resolving technical issues, contract, and billing matters
- Assisting B2B and B2C clients as first and second-line support
- Processing customer complaints with professionalism and empathy
- Conducting outbound calls for administrative tasks
To excel in this role, you will need:
- Fluency in Norwegian (C1 level) and English (B2 level)
- At least 6 months of experience in customer service
- Strong communication skills and a service-oriented approach
- Basic administrative and technical knowledge
We offer a competitive salary + benefits package, including MyBenefit/Multisport, LuxMed, language classes, and group insurance. Apply now to take the next step in your career.
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