Partner Operations Specialist

2 tygodni temu


Warszawa, Mazovia, Polska NielsenIQ Pełny etat
Job Title: Partner Operations SpecialistJob Summary

The NielsenIQ Connect Partner Network is a curated marketplace of partners providing mutual clients with complementary data sets and services. As a Partner Operations Specialist, you will be accountable for managing data delivery for new and existing connected partners.

Key Responsibilities
  • Understand and execute the end-to-end partner data enablement and delivery process, including setup, delivery, and maintenance.
  • Facilitate data order execution, track and report key metrics, and manage issues related to data inquiries, API issues, and extract issues.
  • Meet with potential and existing partners to explain NielsenIQ data assets and understand their needs.
  • Utilize the NPN CRM and other NielsenIQ internal tools to pull data and answer partner questions.
  • Proactively identify and troubleshoot issues with data creation, delivery, or partner access and work to resolve them in a timely manner.
Requirements
  • Strong oral and written communication skills to communicate information with clarity and precision across all levels of the organization.
  • Ability to drive cross-functional alignment among partners, operations, technology, deployment, and client service teams.
  • Proficiency with Connect, AOD, and CIP/SFF extracts to pull data and answer partner questions.
  • Demonstrated proficiency in root cause analysis, understanding KPIs, and all RMS Operations processes.
  • Ability to manage priorities, deliver against established timelines, and work independently within a team environment.
What We Offer
  • A stable working environment with an employment contract.
  • Flexible working environment with home office options.
  • Volunteer time off and LinkedIn Learning opportunities.
  • Employee-Assistance-Program (EAP) and a multisport card.

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.



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