Partner Operations Specialist
4 tygodni temu
Job Title: Partner Operations Specialist
Job Summary:
The NielsenIQ Connect Partner Network (NPN) is a curated marketplace of partners within an open ecosystem who provide mutual clients complementary data sets and services. As a Partner Operations Specialist, you will be accountable for managing data delivery for new and existing Connected Partners.
Key Responsibilities:
- Understand and facilitate the execution of the end-to-end partner data enablement and delivery process.
- Manage data delivery for new and existing Connected Partners.
- Track and report key metrics, such as quality escapes and cycle time.
- Identify and troubleshoot any issues with data creation, delivery, or partner access.
- Collaborate with external partners and internal departments to ensure seamless data delivery.
Requirements:
- Strong oral and written communication skills.
- Ability to drive cross-functional alignment among Partner's relationship manager, operations, technology, deployment, and client service.
- Proficiency with Connect, AOD, and CIP/SFF extracts.
- Demonstrated proficiency in root cause analysis, understanding KPIs, and all RMS Operations processes.
About NielsenIQ:
NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.
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