Partner Operations Specialist

3 tygodni temu


Warszawa, Mazovia, Polska NielsenIQ Pełny etat

Job Title: Partner Operations Specialist

Job Summary:

The NielsenIQ Connect Partner Network (NPN) is a curated marketplace of partners who provide complementary data sets and services to mutual clients. As a Partner Operations Specialist, you will be accountable for managing data delivery for new and existing Connected Partners.

Key Responsibilities:

  • Understand and facilitate the execution of the end-to-end partner data enablement and delivery process.
  • Manage data delivery for new and existing Connected Partners.
  • Track and report key metrics, such as quality escapes and cycle time.
  • Issue management, including data inquiries, API issues, and extract issues.
  • Meet with potential and existing partners to explain NielsenIQ data assets.
  • Understand and use the NPN CRM.
  • Perform other administrative and project tasks as assigned.

Requirements:

  • Strong oral and written communication skills.
  • Ability to drive cross-functional alignment among partners, operations, technology, deployment, and client service.
  • Ability to represent NielsenIQ well to partners and develop good working relationships.
  • Ability to negotiate priorities with operations delivery teams.
  • Proficiency with Connect, AOD, and CIP/SFF extracts.
  • Demonstrated proficiency in root cause analysis, understanding KPIs, and all RMS Operations processes.
  • Pride in and ability to deliver against commitments.
  • Ability to manage priorities and deliver against established timelines.
  • Logical thinking and problem-solving.
  • Detail-oriented.
  • Ability to work independently and within a team environment.
  • Ability to multitask and manage multiple relationships in parallel.

About NielsenIQ:

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce.



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