Service Coordinator PV Specialist

2 tygodni temu


Warszawa, Mazovia, Polska Sungrow - EMEA Pełny etat
About the Role

The Service Coordinator PV will play a crucial role in managing and coordinating service operations for PV and energy storage systems across the CEE region. This involves meticulous planning and execution of service assignments, supporting service technicians with technical, logistical, and legal guidance, and handling service assignments involving challenging customer relationships or complex technical issues.

This role requires strong organizational skills, technical acumen, and the ability to foster effective communication between teams and customers. The ideal candidate will possess a bachelor's degree in engineering, renewable energy, or a related field, and a minimum of 2-5 years of experience in a service coordination or similar role within the PV and energy storage industry.

Key Responsibilities
  • Develop and implement detailed service plans for PV and energy storage installations across the CEE region.
  • Schedule and assign service technicians to customer sites, ensuring efficient use of resources and timely resolution of service requests.
  • Monitor service progress and adjust plans as needed to accommodate changing priorities or unexpected challenges.
  • Provide technical support to service technicians during assignments, ensuring they have the necessary information and tools to address customer issues effectively.
  • Coordinate logistical arrangements, including the shipment of parts and equipment, to support field operations.
  • Ensure compliance with legal and regulatory requirements related to service activities in the CEE region.
  • Maintain strong relationships with key customers, understanding their needs and ensuring service excellence.
  • Communicate effectively with customers to keep them informed about service schedules, progress, and outcomes.
  • Collaborate closely with engineering, logistics, and legal teams to ensure seamless service delivery.
About Sungrow - EMEA

Sungrow is a green tech company with a strong commitment to providing clean power solutions. With over 500 GW of clean power installed worldwide, we are dedicated to making a positive impact on the environment. As a leader in the research and development of solar inverters, we offer a comprehensive range of PV and energy storage solutions for utility-scale, commercial & industrial, and residential applications.

We are proud to offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are passionate about renewable energy and committed to excellence, we encourage you to apply for this exciting opportunity to join our team.


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