Technical Service Specialist

1 tydzień temu

Warszawa, Mazovia, Polska Baxter Pełny etat

Visionary Kidney Care through Technical Expertise

Baxter, a pioneer in MedTech, seeks a skilled Technical Service Specialist to revolutionize kidney care through exceptional technical expertise.

Key Responsibilities:

  • Coordinate and perform technical service activities for medical equipment, including installation, repair, diagnostics, upgrades, and preventive maintenance.
  • Provide consultations and technical support to final users, distributors, and commercial partners, including employees of the Company.
  • Support sales representatives and regularly prepare activity plans in collaboration with the TS Coordinator.
  • Act as a liaison between service distributors, providers, and self-service customers on the Territory.
  • Support requests from Regional or Global teams with information related to technical activities on the Territory.
  • Represent and/or support sales of technical services on the Territory, including spare parts, service contracts, and training.

Requirements:

  • University degree or equivalent technical education, with an electro-mechanical engineering background a plus.
  • Experience as a Field Service Engineer in the Medical industry, with SEP qualifications up to 1 KV a nice-to-have.
  • Excellent customer orientation and ability to provide excellent customer service to clients and customers.
  • Great teamwork and interpersonal skills, with the ability to work unsupervised and under pressure.
  • Ability to interpret data, use dedicated software, read, and implement service manuals and procedures.
  • English written and verbal communication skills.
  • Good knowledge of digital solutions, including IT connectivity and basic network communication setup.

We Offer:

  • A 6-month probation period, followed by an indefinite contract.
  • Competitive salary and recognition award program.
  • A company culture based on values: collaboration, speed, courage, and simplicity.
  • Possibilities for development on a personal and professional level in a leading global MedTech company.
  • A package of benefits, including Private medical care, Life Insurance, and Multisport card.
  • Holiday Bonus, Annual Bonus, Newborn baby Bonus, and Christmas Bonus.
  • Co-financing for corrective glasses and lenses.
  • Bax4U cafeteria/lunch cards (300 PLN monthly).
  • PPE program with attractive conditions available after 3 months.
  • Fully covered language courses (English or other languages according to business needs).
  • Co-financing of holidays and an additional 2 days off from work annually.
  • Annual Award related to Company Cultural Values.
  • Recommend a friend - Referral Bonus.
  • Company Car.
  • Great Warsaw office location - Powiśle.

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