Technical Service Specialist Diagnostics
3 tygodni temu
The Opportunity
Abbott is seeking a talented and well-motivated Technical Service Specialist to join our field support team. The position will cover the Wielkopolskie province, focusing on installations, complex repairs, and instrument upgrades.
Key Responsibilities:
- Perform new customer and laboratory site inspections for contract preparations and design.
- Provide level two service, handling complex service interventions requiring more than four hours of labor.
- Install instruments, AbbottLink, and automation systems.
- Perform IQOQ procedures during and after installation.
- Assist with customer business reviews and schedule hardware and software updates.
- Deliver basic customer operator introductory trainings post-install or post-hardware/software upgrade.
- Perform basic technical coaching and training for Technical Service Specialists.
Required Qualifications and Background:
- Bachelor's degree or equivalent experience required. A degree in medical, electrical, mechanical, or medical technology is preferred.
- More than two years of experience as a Technical Service Specialist or a proven track record in a similar position, supported by management and customer references.
- Excellent product and industry knowledge, as well as experience with analytical tools and software.
- Very good command of English and Polish is a must.
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