Senior Technical Support Specialist

2 tygodni temu

Warszawa, Mazovia, Polska Baxter Pełny etat

Company Overview


Baxter, a leading global MedTech company, is on a journey to separate its ~$5B Kidney Care segment into a standalone company named Vantive. As a Technical Field Service Engineer at Baxter, you will become part of a community of people who are focused, courageous, and committed to improving patients' lives worldwide.


Salary


We offer a competitive salary and a recognition award program, providing opportunities for personal and professional growth in a dynamic and innovative environment.


Job Description


As a Technical Field Service Engineer, your primary responsibilities include coordinating and performing technical service activities of medical equipment on sites within the territory, including installation, repair, diagnostics, upgrades, and preventive maintenance.


You will provide consultations and technical support to final users, distributors, and other commercial partners, conduct pre-sales support with service-related information for medical devices, additional equipment, and accessories, and actively represent and/or support sales of technical services on the territory.


Required Skills and Qualifications


To succeed in this role, you should have a university degree or equivalent technical education, preferably in electro-mechanical engineering. Experience as a Field Service Engineer, particularly in the medical industry, is highly valued.


A driving license, category B, is necessary, along with excellent customer orientation, ability to provide excellent customer service, and great teamwork skills. You should also possess the ability to interpret data, use dedicated software, read and implement service manuals procedures, plan, coordinate, and run time effectively, and communicate fluently in English.


Benefits


We offer a comprehensive package of benefits, including private medical care, life insurance, multisport card, holiday bonus, annual bonus, newborn baby bonus, Christmas bonus, co-financing for corrective glasses and lenses, Bax4U cafeteria/lunch cards, PPE program, fully covered language courses, co-financing of holidays, an additional 2 days off from work annually, and an extra day for a birthday.


Others


Baxter is committed to supporting the need for flexibility in the workplace through our flexible workplace policy, which includes a minimum of 3 days a week onsite. We believe that this approach provides the benefits of connecting and collaborating in person in support of our mission.

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