Technical Support Specialist

2 tygodni temu


Warszawa, Mazovia, Polska DSV Pełny etat

Job Overview

We are seeking a skilled Technical Support Specialist to join our team at DSV. As a Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services.

Key Responsibilities

  • Troubleshoot and resolve technical issues related to our web-based products and services.
  • Provide step-by-step instructions and guidance to clients for utilizing our web applications effectively.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Document and track customer interactions and technical issues using a ticketing system.
  • Assist in creating and maintaining support documentation, knowledge base articles, and FAQs.
  • Perform quality assurance and website testing to ensure user experience.

Requirements

  • Bachelor's Degree or equivalent work experience.
  • Proven experience in a web support or technical support role.
  • Familiarity with content management systems and web hosting platforms.
  • Knowledge of web technologies, including HTML, CSS, JavaScript, and web browsers.
  • Proficiency in troubleshooting and resolving technical issues related to web applications.
  • Excellent communication and interpersonal skills.

What We Offer

  • Employment contract.
  • Private medical care.
  • Comprehensive onboarding program.
  • Buddy.
  • Work-life Harmony.
  • Modern eco-office.
  • Comfortable ergonomic office.
  • Scandinavian work culture.
  • Internal training catalogue.
  • Culture of feedback.
  • Internal transition program.
  • Holiday gifts.
  • Sport groups.
  • Bike parking.

About DSV

DSV is a global transport and logistics company.



  • Warszawa, Mazovia, Polska Randstad Polska Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Randstad Polska. As a Technical Support Specialist, you will be responsible for providing technical and business support to our clients, utilizing your knowledge of apps support procedures and concepts.About the Role:Provide technical...


  • Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...


  • Warszawa, Mazovia, Polska b2bnetwork Pełny etat

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at b2bnetwork. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance and support services to both internal and external users.Key Responsibilities:* Provide technical...


  • Warszawa, Mazovia, Polska WLG Pełny etat

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at WLG. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and dealers in the Czech Republic and other EU regions.Key Responsibilities:Provide remote and onsite technical...


  • Warszawa, Mazovia, Polska Microsoft Pełny etat

    About the RoleMicrosoft is seeking a skilled Technical Support Specialist to join our Customer Experience & Success organization. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving customer technical issues, working closely with our customers to understand their needs and provide expert support.Key...


  • Warszawa, Mazovia, Polska CD PROJEKT Pełny etat

    **Job Title:** Technical Support Specialist**Job Summary:** We are seeking a highly skilled Technical Support Specialist to join our team at CD PROJEKT RED. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our players, troubleshooting technical issues, and collaborating with cross-functional teams to...


  • Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    Job SummaryTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The successful candidate will provide exceptional technical support to our customers, ensuring timely and effective resolution of their issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and web...


  • Warszawa, Mazovia, Polska Square One Resources Sp. z o.o. Pełny etat

    Job Title: Technical Support SpecialistAt Square One Resources Sp. z o.o., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for the management and maintenance of our device lab, consisting of around 70 physical PC desktops used for application testing.Key...


  • Warszawa, Mazovia, Polska DSV Pełny etat

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at DSV. As a Technical Support Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services.Key ResponsibilitiesTroubleshoot and resolve technical issues related to our web-based...


  • Warszawa, Mazovia, Polska Randstad Polska Pełny etat

    Job DescriptionRole SummaryThe Technical Support Specialist will provide technical and business support for users of bank applications.Key responsibilities include fielding issues and queries from stakeholders, providing short-term resolutions and working with relevant technology partners for long-term remediation.Main ResponsibilitiesProvide technical and...


  • Warszawa, Mazovia, Polska DSV Pełny etat

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at DSV. As a Technical Support Specialist, you will be responsible for providing technical assistance and customer support related to web-based applications, websites, and online services. Key Responsibilities: Troubleshoot and resolve technical issues related to our...


  • Warszawa, Mazovia, Polska ARHS Pełny etat

    Job Title: User Support SpecialistWe are seeking a highly skilled User Support Specialist to join our team at Arηs Developments Hellas. As a key member of our support team, you will be responsible for providing exceptional technical assistance and support services to both internal and external users.Key Responsibilities:Process and resolve service requests...


  • Warszawa, Mazovia, Polska nVent Pełny etat

    We are seeking an innovative and detail-oriented Technical Support Specialist to join our team at nVent. This role will play a crucial part in advancing our success by providing exceptional support to our customers. As a Technical Support Specialist, you will be responsible for assisting customers with technical queries, processing quotes, and collaborating...


  • Warszawa, Mazovia, Polska Verifone Pełny etat

    About VerifoneVerifone is a leading provider of electronic payment solutions, with a strong presence in the global market. Our company has a rich history of innovation and a commitment to excellence in our products and services.Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you...


  • Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    As a Technical Support Specialist at Blue Yonder, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to resolve customer issues in a timely and efficient manner, while also acting as a product technical liaison between our support and development teams.Key...


  • Warszawa, Mazovia, Polska GN Group Pełny etat

    Technical Support SpecialistAs a Technical Support Specialist at GN Group, you will be responsible for providing first-line technical support for our eCommerce solutions and websites. Your primary goal will be to deliver exceptional customer experiences by resolving technical issues efficiently and effectively.About the RoleYou will be part of our Digital...


  • Warszawa, Mazovia, Polska Wabtec Pełny etat

    At Wabtec Corporation, we are committed to delivering exceptional transportation solutions that move and improve the world. As a Technical Support Specialist, you will play a vital role in providing technical sales support to our entity, actively interfacing with customers on technical issues, and cooperating with our Freight Engineering international...


  • Warszawa, Mazovia, Polska Blue Yonder Pełny etat

    Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Blue Yonder. This role involves providing exceptional customer support and technical expertise to internal and external clients. As a key member of our support team, you will be responsible for troubleshooting complex technical issues, collaborating with...


  • Warszawa, Mazovia, Polska Snaphunt Pełny etat

    The OpportunityWe are seeking a skilled Technical Support Specialist to join our team at Snaphunt. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide first/second level contact and problem resolution for customer issuesWork with Third Party Vendors to remediate...


  • Warszawa, Mazovia, Polska b2bnetwork Pełny etat

    Key ResponsibilitiesWe are seeking a skilled User Support Specialist to join our team at b2bnetwork. As a key member of our support service, you will be responsible for providing high-quality technical assistance and support services for both internal and external users.Key Skills:Excellent communication skills (in written and verbal...