Automotive Technical Support Specialist
1 tydzień temu
LeasingTeam Professional supports global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET methodology that structures recruiter activities and boosts their effectiveness. We have offices in several locations. LeasingTeam Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.
For one of our Clients, a leading international company providing information and solutions for automotive repairs in the professional automotive services industry, we are currently looking for:
Automotive Technical Support Specialist
We are seeking an Automotive Technical Support Specialist to join our team. The ideal candidate will have a strong understanding of automotive mechanics and be able to provide technical support to customers.
The successful candidate will have:
- Answered inquiries over the ticket system and responded to customer emails
- Stayed up-to-date with changes in manufacturer portals
- Worked cross-functionally with other departments
- Follower policies and procedures
- A completed apprenticeship as an automotive mechanic, mechatronics technician, or electrician
- Knowledge of German and English
- Experience in customer service is a plus
- Knowledge of French or Italian is a plus
- Good communication skills required
- Ability to provide and receive constructive feedback
- Employment contract
- Hybrid/remote work from a designated location
- Benefits package: multisport card, private healthcare, life insurance
LeasingTeam Professional does not charge candidates for taking part in recruitment processes. We will only contact selected candidates.
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