Customer Service Coordinator

9 godzin temu


Warszawa, Mazovia, Polska Malvern Panalytical B.V. (Poland Branch) Pełny etat
Job Title: Customer Service Coordinator

Are you looking for a challenging role that combines customer service, technical support, and operational management? We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Malvern Panalytical B.V. (Poland Branch).

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Coordinate with sales and technical teams to ensure seamless customer support.
  • Process and approve cases, work orders, and time sheets in Salesforce and SAP.
  • Manage engineer dispatch console and track activities.
  • Arrange customer support and sales meetings.
  • Quotations and contracts administration.
  • Manage installed products and customer accounts.
  • Use SAP purchasing to raise requisitions.
  • Cover business tasks for absent staff.
  • Maintain accurate financial data.
Requirements:
  • Excellent communication and problem-solving skills.
  • Strong organizational and administrative abilities.
  • Proficiency in SAP, Salesforce, and Office365.
  • Attention to detail and accuracy.
Why Malvern Panalytical?
  • A fast-paced and dynamic work environment.
  • Opportunities for career growth and development.
  • A multicultural team of smart people.


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