Air Travel Compensation Specialist
3 dni temu
We are looking for a talented Air Travel Compensation Specialist to join our Operations Team. As a Junior Operations Specialist in Customer Support, you will be responsible for assisting air passengers with their delayed, cancelled, or overbooked flights.
Our Commitment
We are committed to making the world of travel better. Since our foundation, we've assisted over 2.5 million passengers in receiving their rightful compensation, and we've protected over 8 million travelers through our membership program, AirHelp+. With a global team of 400 professionals speaking 19 languages, we aim to provide a stress-free travel experience for all.
Your Role
- You will assist customers at every stage of our claim-handling process, assessing claims, answering queries, and communicating in a timely, friendly manner via email, chat, and social media channels.
- You will utilize your legal knowledge to advise and assist air travelers.
What We Offer
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and performance-based bonus
- The opportunity to work with a diverse team and contribute to making a difference in the lives of air travelers
Requirements
- Fluent communication in English (B2 level)
- Experience working with targets is a plus
- Eagerness to learn about the airline industry and customer service
- Satisfaction from helping people and willingness to go the extra mile for them
- Ability to work in a two-shift system: morning shift 8:00 AM - 4:00 PM, evening shift 4:00 PM - 12:00 AM
-
Global Air Travel Assistant
2 dni temu
Kraków, Lesser Poland AirHelp Pełny etat**Job Description**We are looking for a highly motivated and detail-oriented professional to assist customers at every stage of our claim-handling process, including assessing claims, answering queries, and communicating in a timely and friendly manner via email, chat, and social media channels.The successful candidate will utilize their legal knowledge to...
-
Air Travel Support Specialist
7 dni temu
Kraków, Lesser Poland AirHelp Pełny etatCompany OverviewAirHelp is a global leader in air passenger rights, dedicated to helping travelers navigate the complexities of flight disruptions.We are seeking a skilled and multilingual Customer Resolution Expert to join our team.
-
Instrumentation Engineer
3 dni temu
Kraków, Lesser Poland Air Liquide Pełny etatAbout Us: Air Liquide is a global leader in the industrial gases market. Our mission is to provide innovative solutions to our customers and contribute to sustainability. As a Process Control Engineer at Air Liquide, you will be part of a team that develops and implements cutting-edge control systems for various industries.The position requires strong...
-
Air Travel Customer Support Specialist
4 dni temu
Kraków, Lesser Poland AirHelp Pełny etatCompany OverviewAirHelp is a leading global air passenger rights organization dedicated to assisting travelers with delayed, cancelled, or overbooked flights.
-
Air Travel Problem Solver
20 minut temu
Kraków, Lesser Poland AirHelp Pełny etatCompany OverviewAirHelp is a global leader in air passenger rights, dedicated to helping travelers navigate the complexities of flight disruptions. Our team of experts works tirelessly to provide exceptional customer service and support.
-
Compensation Data Specialist
7 dni temu
Kraków, Lesser Poland Aon Hewitt Pełny etatAon Hewitt seeks a highly skilled Compensation Data Specialist to join its team. The ideal candidate will be responsible for providing daily support to clients, ensuring they have a seamless experience with our compensation database.This role involves driving client retention by offering expert knowledge on job architecture, survey publications, and data...
-
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAbout UsAt AirHelp Services Poland Sp. z o.o., we're on a mission to make air travel fairer. We've been assisting passengers in receiving their rightful compensation since our foundation in 2013, and we've protected over 8 million travelers through our membership program, AirHelp+. Our global team of 400 professionals speaking 19 languages aims to provide a...
-
Junior Operations Specialist in Customer Support
4 tygodni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
-
Junior Operations Specialist in Customer Support
3 tygodni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAre you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial...
-
Global Customer Support Specialist
4 dni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAbout the Role:We are seeking a skilled Global Customer Support Specialist to join our team at AirHelp Services Poland Sp. z o.o. In this role, you will be responsible for assisting customers with their claims and providing exceptional support via email, chat, and social media channels.Key Responsibilities:Assess customer claims and provide timely...
-
Junior Operations Specialist in Customer Support
55 minut temu
Kraków, Lesser Poland AirHelp Pełny etatDepartment: Customer OperationsLocation: KrakówCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN performance bonus)/monthDescription: Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting) as a Junior...
-
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and French? Then you might be just who we're looking for — even if you don't have experience yet. At AirHelp, we're on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed, canceled,...
-
Process Control Specialist
3 dni temu
Kraków, Lesser Poland Air Liquide Pełny etatJoin Our Team: Air Liquide Engineering & Construction is a leading provider of industrial gas, energy conversion, and gas purification solutions. We build production units and provide technology and process solutions to our customers worldwide. As a Process Control Engineer at Air Liquide, you will be responsible for designing control systems for...
-
Travel Customer Service Specialist with German
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatTravel Customer Service Specialist with GermanRole Overview:This position is for a Travel Customer Service Specialist with German language proficiency to work 100% remotely.Responsibilities:Engage in daily customer contact via telephone and email.Provide travel consultancy through the company system.Assist travelers during unexpected travel...
-
Global Travel Expert
5 dni temu
Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etatAbout Our TeamWe're a dynamic, family-friendly team dedicated to delivering exceptional customer experiences. Our Krakow-based team supports Booking.com in providing Polish-English travel customer service.We believe in creating a workplace where everyone feels valued, empowered, and supported to succeed.What We Offer: Opportunities for career growth,...
-
Payroll Specialist with German Language Expert
23 godzin temu
Kraków, Lesser Poland Air Liquide Polska Sp. z o.o. Pełny etatAir Liquide Polska Sp. z o.o.Job Title: Payroll Specialist with GermanOverviewThis role offers an exciting opportunity to join our team and leverage your expertise in payroll management to drive business success.As a Payroll Specialist, you will play a vital part in ensuring that our payroll processes are efficient, compliant, and...
-
CRM Automation Specialist
21 godzin temu
Kraków, Lesser Poland AirHelp Pełny etatCRM Automation SpecialistDepartment: MarketingEmployment Type: Full TimeLocation: KrakówReporting To: Neus GiménezCompensation: zł9,000 - zł12,000 / monthDescription Are you passionate about CRM, data-driven marketing, and automation? Then come join us and be a part of the world's leading company in air passenger rights, improving the experience of...
-
Travel and Expense Specialist
5 dni temu
Kraków, Lesser Poland PHINIA Inc Pełny etatAbout PHINIA:PHINIA Inc is a leading company in the fuel systems, electrical systems, and aftermarket parts industry. Our mission is to create premium products that enable carbon-free combustion.We prioritize employee health and safety, community involvement, and environmental sustainability. We promote a diverse and inclusive work environment and strive for...
-
Regional Travel Governance Specialist
2 dni temu
Kraków, Lesser Poland Cisco Systems, Inc. Pełny etatRequirements and QualificationsWe are looking for an experienced professional with a solid understanding of travel and expense management, procurement operations, and business challenges. The ideal candidate will have 7+ years of expertise in the travel industry, knowledge of SAP Concur T&E reporting and processing, and great communication and negotiation...
-
Accounting and Travel Expenses Expert
3 dni temu
Kraków, Lesser Poland TN Poland Pełny etatJoin Our TeamWe are seeking a talented Accounts Payable Specialist to join our Procurement and Finance Operations department in Krakow. As a key member of our team, you will be responsible for managing accounts payable and ensuring timely payment of invoices.Key ResponsibilitiesProcess PO and NPO invoices in workflow, coding all NPO transactions, and...