International Customer Liaison
6 dni temu
Job Description:
TN Poland is looking for a dedicated individual to fill the position of International Customer Liaison.About the Role:
This is an exciting opportunity to join our team as a Customer Service International Liaison, where you will be responsible for addressing incoming calls to our customer service phoneline, documenting all calls according to customer service policy and procedures, overseeing order fulfillment for all orders originating in EMEA, and providing inside sales support to field sales staff and members of the commercial teams when needed.
The successful candidate will have excellent communication skills, both written and verbal, and be proficient in the use of Microsoft Suite. They will also possess a strong understanding of drivers of customer satisfaction and be able to work in a fast-paced environment and stressful situations.
We offer a comprehensive benefits package, including a supplemental medical plan, sports card, personal insurance plan, equity awards, and a bonus to annual salary.
Responsibilities:
- Address incoming calls to the customer service phoneline
- Document all calls according to customer service policy and procedures
- Oversee order fulfillment for all orders originating in EMEA
- Provide inside sales support to field sales staff and members of the commercial teams when needed
Requirements:
- Ability to communicate effectively in English (min. C1 level)
- Fluency in French or Italian (min. C1 level)
- Proficient in the use of Microsoft Suite
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