Vendor Liaison Officer

7 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

TN Poland is committed to delivering exceptional services to our customers, and we are looking for a highly skilled Vendor Liaison Officer to join our team. As a critical component of our organization, you will be responsible for fostering strong relationships with vendors and driving business growth through strategic partnerships.

Your primary objective will be to optimize performance, reduce costs, and enhance customer satisfaction. You will serve as a liaison between vendors and the company, providing support and guidance to ensure seamless operations.

Key Responsibilities
  • Monitor and manage day-to-day vendor performance, ensuring timely delivery, capacity, and volume allocation according to procurement guidelines.
  • Collaborate with cross-functional teams to align vendor assignments with the overall procurement strategy.
  • Analyze operational cycles to verify consistent capacity meeting daily requirements.
  • Develop and implement improvement plans when vendors fail to meet delivery or capacity expectations.
  • Nurture and develop key supplier relationships, upholding vendor commitments.
  • Design and maintain relevant KPIs and dashboards, presenting and reviewing them with vendors and stakeholders.
  • Identify recurring service issues and work closely with vendors to resolve them effectively.
  • Bridge the gap between operations, procurement, and finance departments for critical commercial decisions.
  • Coordinate new vendor onboarding, ensuring compliance with necessary requirements.
  • Serve as an internal and external escalation point, owning problem resolution.


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