Customer Service Coordinator with Order Management
3 tygodni temu
About this role:
This is an exciting opportunity to join Philips as a Customer Order Specialist with Finnish. In this role, you will be responsible for creating offers and managing orders for Health System products.
Your key responsibilities will include:
- Managing incoming customer orders (systems, options, and upgrades) and ensuring order information is complete and accurate.
- Collaborating with account managers, project managers, and other stakeholders to complete cases and prepare them for further processing in the supply chain.
- Ensuring all parts of a customer order are correctly listed on the order.
- Proactively communicating with customers in a clear and customer-centric way.
- Working in SAP and leveraging your problem-solving skills and organizational abilities to drive results.
Our benefits package reflects our commitment to your well-being and career growth:
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips' products
- Hybrid work opportunities
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
You're the right fit if:
- You have experience in fields related to customer service, order management, procurement, supply chain, and logistics.
- You possess excellent Finnish and English language skills (C1 level).
- You are an excellent problem solver with good organization skills.
- You are a team player with good communication skills.
- Knowledge of SAP is a plus.
About Philips: We are a health technology company driven by our belief that every human matters. We strive to provide quality healthcare to everyone, everywhere. Join us in making a difference in people's lives.
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