Customer Service Coordinator with Order Management

3 tygodni temu


Łódź, Łódź Voivodeship, Polska Philips Pełny etat

About this role:

This is an exciting opportunity to join Philips as a Customer Order Specialist with Finnish. In this role, you will be responsible for creating offers and managing orders for Health System products.

Your key responsibilities will include:

  • Managing incoming customer orders (systems, options, and upgrades) and ensuring order information is complete and accurate.
  • Collaborating with account managers, project managers, and other stakeholders to complete cases and prepare them for further processing in the supply chain.
  • Ensuring all parts of a customer order are correctly listed on the order.
  • Proactively communicating with customers in a clear and customer-centric way.
  • Working in SAP and leveraging your problem-solving skills and organizational abilities to drive results.

Our benefits package reflects our commitment to your well-being and career growth:

  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Hybrid work opportunities
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program

You're the right fit if:

  • You have experience in fields related to customer service, order management, procurement, supply chain, and logistics.
  • You possess excellent Finnish and English language skills (C1 level).
  • You are an excellent problem solver with good organization skills.
  • You are a team player with good communication skills.
  • Knowledge of SAP is a plus.

About Philips: We are a health technology company driven by our belief that every human matters. We strive to provide quality healthcare to everyone, everywhere. Join us in making a difference in people's lives.



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