Customer Service Specialist with Multilingual Support
4 tygodni temu
We are seeking an experienced Customer Service Specialist to join our team at Flint Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients across Europe.
Key Responsibilities- Execute daily customer orders in SAP and e-commerce portal, ensuring seamless order management and fulfillment.
- Coordinate the entire order delivery process in SAP, including master data, pricing, availability, changes, deliveries, and incidents.
- Manage daily communication with mother plants and warehouses located in Europe, ensuring timely delivery and resolving any issues that may arise.
- Handle claims and manage invoices and credit/debit notes efficiently.
- Maintain accurate price information in SAP and respond promptly to customer queries and ad-hoc requests.
- Bld long-term relationships with customers and internal stakeholders through effective communication and problem-solving skills.
- Proficient in Italian, English, and Polish languages.
- Minimum 2 years of experience in Customer Service, Order Management, Logistics, or Planning/Stock Replenishment roles.
- Ability to work in a fast-paced environment with excellent time management and organizational skills.
- Export knowledge and sea container process experience is an advantage.
- Strong teamwork and problem-solving attitude, with excellent communication skills and a pro-client mindset.
- A dynamic and supportive work environment with opportunities for growth and professional development.
- A competitive salary range of €35,000 - €50,000 per annum, depending on experience.
- A comprehensive benefits package, including hybrid work options, medical care, sport card, life insurance, and access to training and development programs.
- The chance to work with a diverse team of experts and contribute to the success of Flint Group.
Flint Group is a leading provider of high-quality products and services to the printing industry. Our mission is to deliver exceptional customer experiences through innovative solutions, expert support, and a commitment to excellence.
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