Customer Service and Order Management Specialist

2 tygodni temu


Łódź, Łódź Voivodeship, Polska Philips Pełny etat

Customer Order Specialist


Job Description


You will be responsible for managing orders and creating offers for Health System products within Philips HS portfolio. This includes cardio monitors, ultrasound, defibrillators, and diagnostic imaging equipment. Your daily tasks will involve contributing to the Supply Chain process at Philips GBS Lodz.



  • Creation and management of new 3rd party products
  • Placing Purchase Orders with suppliers and monitoring delivery time, quality, and price
  • Making adjustments in case of changes
  • Resolving Purchase Order issues, including GR-IR mismatches, missing Invoices, Under Delivery, Over Delivery, etc.
  • Forecasting communication with suppliers, including validation for Supplier Managed/Owned Forecast
  • Processing invoices
  • Providing input for supplier assessments and performance reviews

In return, we offer you



  • Annual bonus based on performance achieved
  • Private medical care with option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Wide variety of trainings & learning opportunities
  • Promotion of healthy lifestyle in the office (fruits, gym, massage chairs, various events)
  • Employee Assistance Program

You're the right fit if:



  • University degree
  • Previous experience in Order Management
  • Knowledge of logistics / supply chain will be a strong asset
  • Fluent English verbal and written
  • Knowledge of SAP will be a strong asset
  • Strong customer service orientation and problem-solving skills
  • Cultural awareness and pro-active behavior

About Philips


We are a health technology company built around the belief that every human matters. We aim to provide quality healthcare access to everyone, everywhere.


Learn more about our company and discover new opportunities.


Discover more about our commitment to diversity and inclusion.


#GBS


#LI-EU


#LI-HYBRID




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