IT Service Delivery Manager

We are a European discount chain, offering clothing for the whole family and home products at the lowest prices. In Poland, we have been dynamically developing for over 15 years. Our success is achieved through people and their engagement.Job Title: Service Delivery ManagerAbout the Role:As a Service Delivery Manager, you will be responsible for managing...

We are looking for an experienced IT Service Manager and Operations Specialist to join our team at PEPCO. The successful candidate will be responsible for managing service levels, optimizing service quality, and improving customer satisfaction through seamless service management and excellent change support for service development.Key Responsibilities:Manage...

Nasz zespół składa się z ponad 31 000 osób z 18 europejskich krajów. Zdecydowana większość (niemal 90%) pracuje w sklepach, ponad 1000 w centrach dystrybucyjnych, a pozostali w biurach w całej Europie. Centrala PEPCO znajduje się w Poznaniu, gdzie podejmujemy decyzje mające wpływ na całą organizację.Stanowisko: Kierownik Dostarczania Usług...

Key Responsibilities:• Managing Service Level of existing services, optimizing quality of services and improving customer satisfaction through seamless service management and excellent change support for Service development.• Managing day-to-day operations with focus on SLA/KPI attainment for the relevant areas.• Serving as Single point of contact for...

Key Responsibilities:Ensure seamless service management and excellent change support for Service development to improve customer satisfaction and quality of services.Manage day-to-day operations with a focus on SLA/KPI attainment for the relevant areas.Act as a single point of contact for key business users in the area, including Critical Incidents...

**Overview of EOS IT Solutions**EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to industry leaders. Our commitment to customer satisfaction, quality of service, and partner and employee support drives our business priorities.**What We Do**We develop forward-thinking solutions based...

Job OverviewEOS IT Solutions is a leading Global Technology and Logistics company, providing Collaboration and Business IT Support services to industry leaders. Our mission is to deliver forward-thinking solutions based on multi-domain architecture, ensuring customer satisfaction and commitment to superior quality of service.Role SummaryWe are seeking an...

Are you a proactive problem-solver with excellent communication skills? We are seeking an experienced IT Service Desk Analyst to join our team at Lisner. This exciting opportunity will allow you to work in a dynamic environment, ensuring seamless delivery of IT services to our internal employees.About the RoleIn this key position, you will be responsible for...

Job Title: Engagement ManagerThe Project Management Office (PMO) at Groupe SII is seeking a highly skilled Engagement Manager to lead our bid management process and drive project success.Key Responsibilities:Develop and execute a winning sales strategy to secure new business opportunitiesLead the bid management process, ensuring high-quality presales and...

About the PositionThe Client Relations Manager will be responsible for leading a team of client service representatives in providing high-quality service to our clients. The ideal candidate will have a deep understanding of the client's needs and be able to develop and implement strategies to meet those needs.Key ResponsibilitiesLead a team of client service...

Local IT Manager Role OverviewWe are seeking a skilled Local IT Manager to oversee the management of our IT operations within the Poland site.About the JobThis position involves coordinating activities specific to the IT field, ensuring the smooth running of computer systems and supervising the implementation and maintenance of computing needs.Key...

Job DescriptionConectys is seeking a highly skilled and experienced IT Operations Manager to join their team in Poland. As a key member of the company's IT department, you will be responsible for coordinating the activities specific to the IT field within the Poland site of our company.With over 3000 employees across 7 sites, we are one of the fastest...

Job OverviewWe are seeking a highly motivated and organized CUSTOMER SERVICE MANAGER to join our dynamic team in Poznan.

Job OverviewWe are seeking an IT Service Portfolio Analyst to join our team in Poznań, Poland. The ideal candidate will be a current student with excellent analytical skills and the ability to work independently.About ROCKWOOL GroupROCKWOOL is the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe,...

Job DescriptionEOS IT Solutions is a global technology and logistics company delivering collaboration and business IT support services to industry leaders. Our top priorities are customer satisfaction, quality of service, and investing in our partners and employees.Responsibilities:Collaborate with product teams to drive innovation and develop the product...

Role OverviewAs an IT Trainee in the Service Portfolio Management team, you will be responsible for collecting and analyzing data related to our IT service portfolio. You will also prepare reports on service performance for internal quality assurance purposes and for reporting back to customers.Key ResponsibilitiesCollect and analyze data related to our IT...

WHO WE AREEOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services to industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Our top priorities are customer satisfaction, superior quality of service, and investing in our partners and employees.WHAT...

WHO WE AREEOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to leading industry players. We deliver forward-thinking solutions based on multi-domain architecture, prioritizing customer satisfaction and superior quality of service.WHAT YOU'LL DOYou will coordinate with product teams to...

About the RoleWe are seeking a highly motivated and detail-oriented IT Trainee, Service Management to join our Service Portfolio Management Team in Poznań, Poland.Key ResponsibilitiesCollect and analyze data related to our IT service portfolio.Prepare reports on service performance for internal quality assurance purposes and for reporting back to...

About EOS IT SolutionsWe are a Global Technology and Logistics company providing Collaboration and Business IT Support services to industry leaders. Our top priorities include customer satisfaction, superior quality of service, and investing in our partners and employees.What You'll DoCoordinate with Product Teams to drive product innovation.Support Product...