Post Sales Enablement Analyst
2 tygodni temu
NielsenIQ is seeking a talented professional to play a key role in enabling sellers to be more efficient, stay focused on winning business, and ensure a smooth customer experience upon close of contract. This role will work with cross-functional teams (Sales, Finance, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline-driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data-driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail-oriented with excellent communication, active listening, and time management skills.
Responsibilities
- Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing, and coordinating with cross-functional team members as applicable to ensure a stellar customer experience
- Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support
- Partner closely with major business functions across the quote to order life cycle including Customer Success, Finance, and Sales to resolve order questions and process orders quickly without error
- Drive compliance with company policies, business rules, and revenue recognition principles
- Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leaders in a timely manner
- Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals
- Proactively identify opportunities to improve the sales process, resolve inconsistencies, and give insightful feedback to cross-functional stakeholders in an effort to improve efficiency across the sales cycle
- Serve as an expert on internal sales processes from quote to cash to guide sellers on best practices and ensure adherence
A Little About You
Do you have the necessary skill set to be successful in this role? Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.
Qualifications
- Preferably 1-2 years of related work experience in Sales Operations, Deal Desk, or Finance
- Bachelor's degree required
- Strong Business English knowledge, both verbal and written
- Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
- Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business-critical objectives are met
- Skilled at building strong working relationships with team members in varying departments and/or levels of management
- Ability to manage multiple projects simultaneously while meeting deadlines
- Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
- Experience building and/or using sales performance reporting in a CRM, Power BI, or similar software
- Excellent written, verbal, and active listening skills
- Prior exposure to SaaS technology
- Ability to drive productivity working in a remote, fast-paced environment
We Offer
- Benefit package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema and theater tickets
- Additional days off and recognition of special moments in your life
- Stable working environment with employment contract
- A possibility to create individual career paths, additional training
- A possibility to engage in charity actions and participation in numerous social activities organized within the company
- Modern office in a great location, next to Dworzec Gdański metro station
- Work in a mixed system: part of the week you work from home (home office), a part from the office. Therefore, we provide all the necessary equipment to perform your duties from home.
Our Values
Integrity – Integrity powers our organization. It means we are honest, trusted by our customers and each other – and uncompromising in our pursuit of excellence.
Responsibility – We take the initiative to achieve great things for our clients, our communities, and each other. We value diversity and ensure everyone has a voice. We are accountable and do what we say we'll do – as individuals, as teams, and as a company.
Passion – Passion drives us to reach for something bigger than ourselves. It's the spark that ignites innovation and customer focus, inspiring each of us to bring our unique contributions to everything we do.
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Our Commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
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