Global Customer Relationship Manager
3 dni temu
We're seeking a highly skilled individual to fill the role of Global Customer Relationship Manager. As a key member of our customer service team, you'll be responsible for building strong relationships with our clients.
Responsibilities
The successful candidate will be responsible for:
- Customer Relationship Building: Building and maintaining strong relationships with customers.
- Customer Complaint Handling: Registering and considering customer complaints, escalating issues as needed.
- Work Queue Monitoring: Monitoring work queues for new requests and completing assigned tasks within SLA targets.
Requirements
- Experience: Proven experience in a corporate environment in Customer Service/Logistics/Finance or similar.
- Language Skills: Proficiency in English on a B2 level onward (speaking and writing).
- Technical Skills: Proven experience with SAP/Salesforce/any ERP system.
- Degree Required: Bachelor's degree or higher from an accredited university.
About Us
TN Poland is a global brand offering exciting opportunities for professionals who enjoy working in a customer-facing role. Our company values flexibility and teamwork, and we're looking for someone who shares these values.
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