IT Support Specialist

4 tygodni temu

Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients.

We pride ourselves on building trusted partnerships within the IT community, optimizing our customer's IT productivity and contributing to the organization's success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization.

Key Responsibilities
  • Provide timely and efficient onsite technical support to clients, addressing hardware, software, and network issues.
  • Install, configure, and maintain computer systems, software, and networks.
  • Diagnose and resolve technical issues, ensuring minimal downtime for clients.
  • Deliver exceptional customer service, maintaining a professional demeanor and building strong client relationships.
  • Maintain detailed records of service requests, resolutions, and follow-up actions in the ticketing system.
  • Perform routine maintenance and system updates to ensure optimal performance.
  • Provide training and guidance to clients on the use of hardware and software.
  • Work closely with the remote support team and other IT staff to resolve complex issues and implement solutions.
Requirements
  • Proven experience in an IT support role, preferably in a field service capacity.
  • Strong knowledge of Windows and Mac OS, networking protocols, and common software applications.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
  • Excellent analytical and troubleshooting skills.
  • Strong customer service orientation with the ability to communicate effectively with non-technical users.
  • Ability to lift and carry computer equipment, and perform tasks that may require physical exertion.
  • Fluency in Polish and English (both written and spoken) is essential.
  • Candidate must declare Criminal Record no older than 3 months.
Benefits
  • Birthday Voucher in the amount of 180 PLN - valid for one year
  • Additional one day of vacation to your yearly entitlement every two years of work relationship
  • Reimbursement of glasses on prescription in the amount of 300 PLN every two years
  • Work-Anniversary Voucher(after 5-, 10- and 15-year anniversary)
  • Wedding and Baby-born Voucher (gift to celebrate the special moments)
  • Recognition Award and Appreciation Voucher for exceptional work on internal as well as customer projects
  • Fishing for Friends Program

Is IT in your DNA?

  • IT Support Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy, a leading IT and Engineering Solutions company, seeks a skilled IT Support Specialist to deliver exceptional technical support to clients worldwide. Our mission is to provide innovative and superior services that optimize our customers' IT productivity and contribute to their organization's success.As an IT Support Specialist at D-ploy, you will be...

  • IT Support Specialist

    2 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with global operations, committed to delivering innovative services and solutions to clients worldwide. To achieve this, we are seeking a highly skilled and experienced IT Support Specialist to join our team.This role will involve providing timely and efficient onsite technical support to clients,...

  • Onsite IT Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success...

  • IT Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients.We pride ourselves on building trusted partnerships within the IT community, optimizing our customer's IT productivity and contributing to the organization's success...

  • IT Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success...

  • IT Support Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region and the USA.We pride ourselves on delivering innovative services and solutions to industry-leading clients, optimizing their IT productivity and contributing to their success.Our team is looking for engaging, flexible, and solution-oriented individuals to join our...

  • IT Support Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with operations worldwide, delivering innovative and superior services to industry-leading clients.We pride ourselves on building relationships and trusted partnerships within the IT community, optimizing our customer's IT productivity and contributing to the organization's success and value.We are...

  • IT Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a dynamic IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.Our goal is to optimize our customer's IT productivity and contribute to the organization's success and value.We are looking for...

  • Onsite Technical Support Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy, a leading IT and Engineering Solutions company, has an exciting opportunity for a skilled Onsite Technical Support Specialist to join our dynamic team. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients worldwide.The ideal candidate will have a proven track record in an IT support role,...

  • IT Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a dynamic IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.Our team is focused on optimizing our customer's IT productivity and contributing to the organization's success and value.We are...

  • Technical Support Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a dynamic IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building trusted partnerships within the IT community, we optimize our customers' IT productivity and contribute to their...

  • IT Support Specialist

    4 dni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    Job DescriptionD-ploy is a leading IT and Engineering Solutions company with operations throughout the EMEA region.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients by building relationships and trusted partnerships within the IT community. Our goal is to optimize our customer's IT...

  • IT/OT Application Migration Specialist

    4 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and...

  • Technical Support Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a reputable IT and Engineering Solutions company operating globally, including the EMEA region and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.We are interested in engaging with flexible and solution-oriented individuals who are eager to grow with our dynamically...

  • Technical Support Specialist with Excellent Problem Solving Skills

    6 dni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    About D-ployD-ploy is an innovative IT and Engineering Solutions company with a strong presence throughout the EMEA region, including Switzerland, Germany, Czech Republic, Austria, UK, and the USA. We take pride in delivering top-notch services and solutions to industry-leading clients, fostering long-term relationships, and building trusted partnerships...

  • IT/OT Application Systems Integration Specialist

    3 tygodni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...

  • IT Support Specialist

    4 dni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    About D-ployD-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative services and solutions that meet our clients' evolving needs.We pride ourselves on building strong relationships with industry-leading clients, optimizing their IT productivity, and contributing to their success.

  • Field Service IT Support Professional

    1 tydzień temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative solutions that optimize our clients' IT productivity.We pride ourselves on delivering superior services and solutions to numerous industry-leading clients. By building trusted partnerships within the IT community, we contribute to the...

  • D-ploy Technical Support Specialist

    6 dni temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    Job DescriptionD-ploy is a dynamic IT and Engineering Solutions company with a presence in the EMEA region and the USA.We take pride in delivering innovative services and solutions to industry-leading clients. By building relationships and trusted partnerships, we optimize our customers' IT productivity and contribute to their success.We are looking for...

  • IT Application Migration Expert

    1 miesiąc temu

    Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

    About the RoleWe are seeking an experienced IT/OT Application Migration Specialist to join our team at D-ploy. As a key member of our IT department, you will be responsible for overseeing the migration of local IT/OT applications and multisite/global applications with local installations to new domain environments.Key ResponsibilitiesConduct detailed...