Onsite Technical Support Specialist

2 tygodni temu

Stryków, Łódź Voivodeship, Polska D-ploy Pełny etat

D-ploy, a leading IT and Engineering Solutions company, has an exciting opportunity for a skilled Onsite Technical Support Specialist to join our dynamic team. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients worldwide.

The ideal candidate will have a proven track record in an IT support role, preferably in a field service capacity, and possess strong knowledge of Windows and Mac OS, networking protocols, and common software applications. Relevant certifications, such as CompTIA A+, Microsoft Certified Professional, are a plus.

The selected candidate will be responsible for providing timely and efficient onsite technical support to clients, addressing hardware, software, and network issues. They will install, configure, and maintain computer systems, software, and networks, diagnose and resolve technical issues, and maintain detailed records of service requests and resolutions.

The successful candidate will also be expected to deliver exceptional customer service, maintain a professional demeanor, and build strong client relationships. Fluency in Polish and English is essential, and the ability to lift and carry computer equipment, as well as perform tasks that may require physical exertion, is a must.

As a valued member of our team, the Onsite Technical Support Specialist will enjoy a range of benefits, including birthday vouchers, additional vacation time, reimbursement of glasses on prescription, work-anniversary vouchers, and a recognition award for exceptional work.

Are you a skilled IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and a strong technical background? If so, we encourage you to apply for this exciting opportunity to join our team at D-ploy.

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