Customer Service Expert with Advanced German Skills
5 dni temu
Tomasz Rutkowski Solo Law Firm is seeking a seasoned Customer Service Expert with advanced German skills to join our global team.
In this role, you will be responsible for:
- Delivering exceptional customer service and support
- Managing customer relationships and resolving issues efficiently
- Providing expert advice and guidance to clients using German language skills
- Ensuring accurate and timely delivery of services
- Updating data in our system to maintain high-quality customer service
- Processing customer claims and resolving disputes effectively
We require:
- A minimum of 3 years of experience in a similar position
- English and German knowledge (minimum B2+ level)
- Very good knowledge of MS Excel and SAP systems
- Data and analytical skills to drive business growth
We offer a range of benefits, including:
- Private medical care and insurance benefits
- Sports card and bonuses for outstanding performance
- Hybrid work arrangements to balance work and life
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