German Customer Service Representative

6 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Company Overview:

TN Poland offers a fully remote opportunity for a skilled German-speaking customer support specialist to provide top-tier service to our clients.

About the Role:

As a member of our team, you will handle customer inquiries in German via various channels, delivering timely and effective solutions. Your excellent communication skills and fluency in German will enable you to address product or service-related issues, providing clear and professional responses.

Key Responsibilities:
  • Customer Support Excellence: Handle customer inquiries in German, delivering timely and effective solutions.
  • Problem Solving: Address product or service-related issues, providing clear and professional responses.
  • Create Positive Experiences: Handle complaints and concerns with empathy, turning challenges into solutions.
  • Product Knowledge: Stay informed on our offerings to ensure accurate information and guidance.
  • Order Management: Process returns, exchanges, and other customer requests efficiently.
  • Team Collaboration: Work with internal teams to resolve complex issues and improve customer satisfaction.


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