Principal User Experience Researcher and Strategist

6 dni temu


Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

Sr. UX Researcher - Reinventing the Way Knowledge Professionals Work

Are you passionate about bringing your experience to a world-class company that leads in both content and technology? We're looking for a Senior User Experience Researcher to join our team.

This role offers an exciting opportunity to define and execute user research programs, spanning various experiences and modalities. Your research will help the team develop a deeper understanding of users we serve, influencing product and design decisions based on customer insights.

About the Role
  • Lead foundational research activities that explore problem spaces, frame problems, and gather evidence to guide future actions.
  • Determine and recommend effective user-centered research approaches (qualitative and quantitative) to meet business needs.
  • Develop data-informed job maps, customer outcomes, and user archetypes.
  • Communicate impactful stories through synthesizing quantitative data with qualitative data.
  • Define and report on UX success metrics and behavioral targets.
  • Collaborate with designers to create design principles informed by internal and external data sources.
  • Work with cross-functional teams, including development teams, product teams, and users, within an agile software development process.
  • Take ownership of self-development and stay current with research techniques and tools.

About You

  • Master's degree or higher in Cognitive Psychology, Human-Computer Interaction, User Experience, or equivalent fields.
  • 5+ years of UX research experience or 8+ years of experience in lieu of degree.
  • Experience in B2B SaaS solutions and foundational/generative research.
  • Excellent analytical and problem-solving skills, with comfort communicating research results to diverse stakeholders.

Benefits

  • Competitive salary ($120,000/year)
  • Hybrid work model with flexible working hours
  • Comprehensive benefits plans, including mental health days off and work-from-anywhere options
  • Access to LinkedIn Learning, Talent Marketplace, and Ten Thousand Coffees Thomson Reuters café networking
  • Environmental, Social and Governance (ESG) initiatives for local and global impact

About Thomson Reuters

We're a globally recognized and award-winning company committed to equality, diversity, and inclusion, flexibility, work-life balance, and more. Our industry-leading products and services help professionals do their jobs better, creating more time for them to focus on advising, advocating, negotiating, governing, and informing.



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