Global Customer Advocate
6 dni temu
The successful candidate will be responsible for:
- Managing a team of Technical Support Engineers to achieve business objectives around customer satisfaction, metrics attainment, and operational excellence.
- Setting team goals in alignment with global support objectives and assisting direct reports in defining and achieving individual goals.
- Ensuring direct reports use resources, tools, information, and processes necessary to deliver effective technical solutions to customers.
- Developing and delivering creative business solutions for complex problems.
In addition, you will collaborate with other departments such as Dev Engineering, Account Management, Customer Success, and Support Operations to drive customer success.
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Global Customer Advocate
4 dni temu
Kraków, Lesser Poland Blu Selection Pełny etatAre you passionate about delivering exceptional customer experiences? Do you have a knack for presenting complex information in a clear and concise manner? We are seeking a skilled Technical Product Advisor to join our international team in Lisbon.In this role, you will have the opportunity to develop your skills and expertise in customer service, while...
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ZEN Customer Advocate
2 dni temu
Kraków, Lesser Poland ZEN Pełny etatJoin us at ZEN in shaping the future of financial technology. We believe that payment processing should be as effortless as taking a breath. Our goal is to make everyone's finances velvety smooth thanks to a truly peaceful payment platform.We are looking for a talented Customer Support Agent to join our team in Poland. As a Customer Service Specialist, you...
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Customer Success Advocate
7 dni temu
Kraków, Lesser Poland AVSystem Pełny etatBecome a key player in shaping long-term relationships with enterprise clients by joining AVSystem as a Customer Success Manager. In this role, you will focus on empowering customers to maximize the value of our IoT solutions, ensuring their satisfaction and success post-implementation. This role offers a dynamic career path in customer success and account...
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Booking.com Polish-English Customer Advocate
1 tydzień temu
Kraków, Lesser Poland TeleTech Holdings, Inc. Pełny etatA Day in the LifeIn this role, you'll be the first point of contact for Booking.com's global customer base, resolving basic questions and queries related to rooms, rates, availability, and more.You'll work closely with our team to ensure seamless interactions, delivering an outstanding customer experience and meeting our high standards for quality and...
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Customer Engagement Expert
2 dni temu
Kraków, Lesser Poland TECHBIZ GLOBAL OÜ Pełny etatTechBiz Global OÜ is a leading provider of recruitment and software development services. Our globally distributed team offers IT recruitment, outstaffing, outsourcing, software development, and consulting services to support our partners' business goals.About the Job:We are seeking a Customer Engagement Expert to join our team. This person will play a key...
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Customer Success Professional
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatA Customer Success Manager plays a vital role in our dynamic iPaaS industry.Job Description:This position involves working cross-functionally with various internal teams and external stakeholders, requiring strong organizational skills, attention to detail, and the ability to track key renewal metrics.The successful candidate will be able to quickly...
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Global KYC Expert
21 godzin temu
Kraków, Lesser Poland Javelin Global Commodities Pełny etatCommodities Operations Team OverviewJavelin Global Commodities' Commodities Operations team plays a crucial role in managing the reconciliation, confirmation and settlement of commodity products within Javelin.This team works closely with the Logistics team and traders to ensure that risk is captured accurately, and the full lifecycle of the trade is...
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Global Customer Care Representative
5 dni temu
Kraków, Lesser Poland SupportYourApp Pełny etatWhy Join Us?At SupportYourApp, we welcome people with various backgrounds and experiences. We are a multinational company with unbiased views, providing equal opportunities and benefits to all our employees.Our Job DescriptionWe are seeking a skilled Customer Support Consultant to join our team. As a key member of our global customer care team, you will be...
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Global Customer Support Specialist
7 dni temu
Kraków, Lesser Poland AirHelp Services Poland Sp. z o.o. Pełny etatAbout the Role:We are seeking a skilled Global Customer Support Specialist to join our team at AirHelp Services Poland Sp. z o.o. In this role, you will be responsible for assisting customers with their claims and providing exceptional support via email, chat, and social media channels.Key Responsibilities:Assess customer claims and provide timely...
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Customer Success Advocate
4 dni temu
Kraków, Lesser Poland Cognizant Pełny etatKey ResponsibilitiesCommunicate with advertisers and internal sales and services teams via phone, email, and chat as needed.Perform and verify the implementation of web-based products with customers.Give guidance, support, and train customers on how to use the products.Employ strong, clear communication skills with your customers and colleagues, displaying...
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Kraków, Lesser Poland Talent Place Pełny etatAt Talent Place, we are looking for a Global Customer Solutions Expert to join our team. This is an exciting opportunity to work with clients from diverse backgrounds and contribute to delivering exceptional customer experiences.Key ResponsibilitiesDevelop and maintain strong relationships with global clients, providing tailored solutions to meet their...
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Customer Experience Manager, Poland., Kraków
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatJob Summary:A Customer Experience Manager is needed to drive the adoption and utilization of Cisco technologies and services within customer organizations.The successful candidate will play a crucial role in driving value realization and growth, taking end-to-end ownership of customer relationships and developing strategies to meet their business...
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Global Logistics Manager, Poland
3 dni temu
Kraków, Lesser Poland DSV - Global Transport and Logistics Pełny etatCompany Overview:DSV - Global Transport and Logistics is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.Job Description:We are seeking an experienced professional to support the management and development of our Aerospace and Defense...
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Product Manager Senior
4 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatProtect Global Enterprises from Evolving Cyber ThreatsAbout the JobDrive Strategy and Development for Leading DDoS Protection SolutionsPartner with Engineering, Operations, and Support Teams to Ensure Technical Feasibility and Successful Delivery of Security SolutionsBuild Better Customer Relationships, Advocate for Their Needs, and Support Sales Efforts and...
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Global Customer Experience Associate
10 godzin temu
Kraków, Lesser Poland SupportYourApp Pełny etatAbout Us: We are a multinational company specializing in providing secure technical, customer support, and CX services to tech companies globally. Our mission is to deliver exceptional customer experiences and build long-term relationships with our clients.As a Customer Support Consultant, you will play a vital role in achieving our mission. You will be...
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Global Customer Care Expert
2 dni temu
Kraków, Lesser Poland Headhunt International Pełny etatRequired Skills and QualificationsTo be successful in this role, you will need to have:Fluent Spanish language skills.Excellent communication and interpersonal skills.Sales experience with consumer products and services.Technical research skills to troubleshoot customer problems.In addition to these qualifications, you must have EU citizenship or permission...
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Customer Success Manager
4 dni temu
Kraków, Lesser Poland Cisco Systems, Inc. Pełny etatJoin our dynamic Customer Success team, where our mission is to help customers fully embrace Cisco technologies, ensuring they achieve maximum value and growth. We are dedicated to building strong relationships and driving success through collaboration and innovation.Your ImpactAs a Customer Success Manager, you will be pivotal in guiding customers to adopt...
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Global Operations Manager
2 dni temu
Kraków, Lesser Poland Hitachi Vantara Corporation Pełny etatAbout UsHitachi Vantara Corporation is a leading company in Social Innovation Business, striving to offer sustainable solutions to modern society. Our product range has significantly changed over the past years to become a climate change innovator for future technologies. With more than 325,000 employees worldwide, we work together every day to deliver...
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Customer Experience Transformation Manager
2 dni temu
Kraków, Lesser Poland The HEINEKEN Company Pełny etatAt The HEINEKEN Company, we prioritize customer experience as a key driver of success.About the RoleWe are seeking a Customer Experience Transformation Manager to join our team in Kraków. As part of our Digital Backbone program, we aim to introduce seamless and user-friendly experiences for employees and stakeholders across global operations.Main...
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Global Collections Manager
1 tydzień temu
Kraków, Lesser Poland TN Poland Pełny etatWe are looking for a skilled Credit & Collections Specialist to join our global Finance Operations team at TN Poland.The successful candidate will have experience in financial transaction processing in a shared services environment, proficiency in SAP and MS Office (Excel), and skills in financial/cost accounting, management accounting, billing, cash...