Helpdesk Support Technician

4 dni temu


Gdańsk, Pomerania, Polska TN Poland Pełny etat
About the Position

We are looking for a Helpdesk Support Technician to join our team. The successful candidate will have experience in IT support and a good understanding of technical concepts.

The role involves working with clients and colleagues to resolve technical issues and improve the overall quality of our services.

Responsibilities and Requirements:
  1. Analyzing and resolving Incidents (Incident Management)
  2. Working with Problem tickets (Problem Management)
  3. Developing and improving monitoring and tooling
  4. Identifying opportunities for automation
  5. Good command of SQL language
  6. Banking experience
  7. English language on a professional level


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