Retail Operations Manager
3 dni temu
About Us
COS is a fashion brand that embodies the spirit of contemporary culture. As part of the H&M Group, we share a passion for innovative design, quality, and sustainability.
We are looking for a highly motivated and experienced Retail Operations Manager to join our team. This role will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.
Job Summary
The ideal candidate will have at least 1 year of management experience in a retail environment, with a proven track record of leading teams, analysing sales data, and implementing strategies to drive business results. The successful candidate will also possess excellent communication skills, customer focus, adaptability, and a genuine interest in others.
Key Responsibilities:
- Oversee store operations, ensuring seamless day-to-day running of the business
- Lead and motivate a team of managers, visual merchandisers, and sales assistants to deliver exceptional customer service
- Analyse selling information to identify areas for improvement and implement strategies to drive sales growth
- Develop and maintain strong relationships with internal stakeholders, including regional management and head office teams
- Stay up-to-date with industry trends and best practices, identifying opportunities to improve processes and increase efficiency
Requirements:
- Approximately 1 year of previous management/leadership experience within a retail environment
- Excellent communication skills and ability to lead, train, and develop a team
- Customer-focused with a passion for delivering exceptional customer service
- Self-motivated, positive, adaptable, and able to work well under pressure
- Good analytical and problem-solving abilities, with a focus on driving business results
What We Offer:
- A competitive salary of approximately $50,000 per annum, depending on location and experience
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment with a strong focus on teamwork and collaboration
- A comprehensive benefits package, including private medical insurance, life insurance, and a clothing allowance
- The opportunity to work with a global fashion brand, driving innovation and creativity in the industry
How to Apply:
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your qualifications and experience.
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