BCA Customer Support Service Engineer
1 dzień temu
Job Title: BCA Customer Support Service Engineer
Job Summary:
We are seeking a highly skilled BCA Customer Support Service Engineer to join our team in Rzeszow, Poland. As a key member of our engineering community, you will be responsible for providing technical support to airlines and repair organizations for Boeing airplanes.
Responsibilities:
- Provide technical support to airlines and repair organizations for Boeing airplanes, ensuring a quick and appropriate response that meets the Safety First principle.
- Disposition repair, design repair plan, provide jacking and shoring instructions, analyze reported problems for potential safety issues, and provide No Technical Objection (NTO) for ferry flights/flight tests.
- Apply knowledge of Boeing design principles to assess and resolve product/process issues through the product lifecycle.
- Apply engineering principles to research technical, operational, and quality issues that cannot be resolved by customers and design interim and final engineering solutions.
- Identify documents, analyze reported problems, and communicate deviations that could impact design intent and safety; recommend and manage resolution.
- Develop and implement product/process improvements.
- Represent the engineering community in the build-through-post-production environment.
- Ensure supplier and build partner compliance with Boeing standards.
- Analyze damage repair or structural modification to determine appropriate jacking and shoring, prevent collateral damage, and assure a safe work environment.
- Collaborate with other structural engineers as well as liaison engineers to investigate manufacturing and build issues to understand the root causes.
- Participate in problem-solving and assist with engineering change implementation.
Requirements:
- Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.
- 3+ years of experience in aircraft structure, materials, properties, and design criteria.
- 3+ years of experience in working within airline's maintenance and/or engineering departments.
- Solid communicator, upper-intermediate in both written and verbal English.
- Existing right to work in Poland.
Preferred Qualifications:
- High Education Diploma in Aerospace/Aviation Engineering.
- Experienced in reading and understanding engineering models, drawings, and specifications.
- Experienced in researching engineering designs in order to develop defect solutions to product/process issues for production or simple technical in-service issues.
- Experience/Familiarity with structural design principles for aircraft primary structures (e.g., corrosion, stress analysis, statics, materials strength, material characteristics, and repair techniques).
- Experience in working within the airline's maintenance and/or engineering departments with 787 fleet. In-depth understanding of the structural components and design principles specific to the Boeing 787 Dreamliner.
- Familiarity with challenges and type of damages with composite structures (delamination, environmental impact, etc.).
- Familiarity with typical repair of composite structure.
Benefits:
- Market competitive salary and incentive/bonus program.
- Flexibility to work in a hybrid model.
- Flexible working hours.
- Additional paid days off for Winter Break (December 24th-January 1st).
- Professional skills development via educational assistance program and certification.
- Medical Plan (Medicover) and life insurance (Warta S.A.) for you and your Family.
- Employee Pension Scheme (PPE).
- Benefit from Employee Recognition Program.
- Enjoy and build a friendly and inclusive atmosphere in the workplace.
- Cooperate and exchange knowledge with a world-class global engineering team.
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