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Leadership Position in Sales Support
2 miesięcy temu
As a Junior Team Leader in Sales Support at PepsiCo, you will be responsible for providing comprehensive support to the sales team, streamlining sales processes, and ensuring customer satisfaction. You will lead a team of Reporting Analysts, making sure the activity performed is according to business needs, while ensuring efficiency and standardization of approach.
Key Responsibilities:
- Leads a team of Reporting Analysts making sure the activity performed is according to business needs, while ensuring efficiency and standardization of approach
- Manage systems and reporting tools, maintaining a consolidated database as an enabler for tracking sales execution in the market
- Manage actual tools for tracking sales (MS Access, Knime, Power BI, Power Apps, Advanced MS Excel)
- Improve, develop, and test new system capabilities
- Improve capability for system integration of Sell-Out data with customers
- Responsible for implementation of all new platforms, aiming performance improvement of systems, adapting them to market challenges
- Involvement in business development current needs and special projects
- Support in reports planning, delivery, changes, and improvements
- Support in side projects coming from the BU
- Delivering efficient comebacks as a first POC from the escalation path
- Leading team huddles and managing daily workload
- People management responsibilities:
- Keeping regular 1:1's with Krakow Capability Centre Team members to understand the workload, specifics of accounts, fields for improvement, etc.
- Help Sales Support Manager to track SLA properly/check up to be done on a weekly basis
- Support KCC Team members in daily activities/challenges related to both scope and relationship building
- Identify risk both within the Team and also on the line KCC – BU workload – if required
- Helping with recruitment process, being the second round reviewer for every new hire person
- Plan daily work/proper split of activities for each Team Member
- Coaching/motivating/mentoring
- University degree in Management, Data Science, Business, Accounting, Economics, Statistics, or other relevant field
- Proven experience of working with MS Access, Knime, Power BI, Power Apps, Advanced MS Excel
- Exceptional written and oral communication skills in English and Turkish
- Being able to present content in front of a wider audience
- Proven experience in leading large multi-cultural teams
- Strong leadership and people development capabilities, equipped with general interpersonal skills
- Proactivity and sense of responsibility for results
- Able to work in an ambiguous environment and learning from the experience of dealing with challenging work
- Risk management (identifying risks and creating mitigation plans)
Working Environment:
- Working with inspiring and experienced colleagues
- Informal and engaging atmosphere in our city-centre office in Krakow
- Drive and ingenuity in delivering vital services to PepsiCo employees around the world
What We Offer:
- Opportunity to work with a leading global beverage company
- Chance to develop your skills and expertise in sales support and team leadership
- Collaborative and dynamic work environment
- Opportunities for professional growth and development