Customer Service and Payroll Support Specialist
5 dni temu
We are seeking an experienced Customer Service and Payroll Support Specialist to join our team at Goldman Recruitment.
Job Summary:This role combines customer service, payroll, and administrative support responsibilities. The successful candidate will work closely with internal teams to ensure seamless communication with clients and provide exceptional service.
Responsibilities:- Process customer and client data within CRM and payroll software.
- Advise clients via email, online chat, and phone on service queries.
- Interact closely with other internal teams regarding customer information.
- Process and review compliance checks surrounding ID and Right to Work.
- Administer contracts and subsequent queries.
- Advise on government legislations surrounding temporary worker rights and contracting.
- Handle detailed queries in relation to employment contracts.
- Perform advanced reporting for database management and data quality.
- 1-2 years of experience in data administration.
- Ability to communicate well with customers in English (minimum C1 level).
- Accurate and timely working ability.
- Good team player.
- Full-time work from 9:00 to 17:00 with a 30-minute lunch break included.
- Employment contract with a 3-month probation period.
- Monday to Friday working week.
- Hybrid working (2 days from home per week) upon completion of training and competence.
- Private medical care.
- On-the-job training (further professional development and training available).
- Friendly and supportive working atmosphere in a team of talented specialists.
- Office location in central Krakow.
The estimated salary for this position is approximately €35,000 - €45,000 per annum, depending on experience and qualifications.
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