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Multilingual Support Professional

1 tydzień temu


Kraków, Lesser Poland SupportYourApp Inc. Pełny etat

Why Join Us?

We're a multinational company with unbiased views, welcoming people from diverse backgrounds and experiences. As a key member of our global team, you'll have the opportunity to work with clients from over 30 countries and speak over 55 languages.

Your Role

We're seeking a skilled Customer Support Consultant to join our team. This role involves providing exceptional customer support via calls, chats, and emails, building positive relationships with customers, and staying up-to-date with cutting-edge technology.

Key Responsibilities

  • Provide exceptional customer support via various channels
  • Build positive relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Handle sensitive customer information securely
  • Apply the latest customer happiness practices
  • Maintain working knowledge of our clients' products and services
  • Communicate effectively with developers and other departments

Benefits and Perks

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development