Aktualne oferty pracy związane z Customer Service Representative - Warszawa, Mazovia - Cpl Healthcare
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5 dni temu
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Customer Service Representative
1 tydzień temu
Company Overview:
Cpl Healthcare is a leading provider of healthcare services, dedicated to delivering exceptional support to our valued clients.
Job Description:
We are seeking a highly skilled and fluent Swedish-speaking Customer Service Representative to join our dynamic team. As a key member of our customer support team, you will be responsible for providing top-tier assistance to our clients through phone, email, and chat.
Responsibilities:
- Provide customer support for a leading streaming company
- Handle inquiries related to contracts, billing, and technical issues
- Assist both B2B and B2C clients as first and second-line support
- Process customer complaints with professionalism and empathy
- Conduct outbound calls for administrative tasks such as feedback collection or payment reminders
Requirements:
- Fluency in Swedish (C1 level) and English (B2 level)
- At least 6 months of experience in customer service
- Strong communication skills and service-oriented mindset
- Basic administrative and technical knowledge
