Cloud Database Operations Specialist

1 tydzień temu


Opolska Kraków, Polska HCLTech Pełny etat

We are HCLTech, a leading technology company that empowers progress through industry-leading capabilities centered around Digital, Engineering, R&D, Cloud, AI, IT infrastructure, BPO, and industry-specific solutions.

Job Overview

This role is part of our Oracle Cloud Admin team and involves supporting and implementing solutions in areas like database management, migration, and performance optimization.

Responsibilities
  • Manage and support Oracle databases – 12c, 19c.
  • Upgrade and manage new Oracle database versions.
  • Install, patch, and configure Oracle databases.
  • Create and configure Oracle databases for production and non-production environments.
  • Implement database native High Availability solution – Oracle Data Guard.
  • Perform test drills to validate database backup and restore processes.
  • Configure database backups according to established policies.
  • Install and configure database monitoring tools – alerts and metrics.
  • Manage database user life cycle – create, provide access, delete.
  • Manage database schema, objects, and users' security.
  • Support database and data migration.
  • Monitor, analyze, and resolve database performance issues.
  • Perform day-to-day database maintenance tasks – jobs, monitoring alerts and logs, database objects, statistics status.
  • Restore and refresh databases as needed.
  • Collaborate with cross-functional teams to support database activities.
  • Deploy approved scripts provided by the application team.
  • Provide end-to-end operations support for Oracle, including monitoring, incident response, and resolution.
  • Participate in root cause analysis to ensure timely issue resolution.
  • Understand the ITIL framework for ticketing, problem tickets, change processes, and emergency changes.
  • Work on Service Improvement Plans and innovations.
  • Troubleshoot complex and business-critical issues.
  • Enhance team skills and identify training needs.
  • Coordinate with vendors and other teams to resolve issues.
  • Document best practices, known errors, knowledge base articles, etc.
  • Maintain agreed SLAs.

An estimated salary for this position is around $120,000 per year, based on national averages and industry standards.

We offer a range of benefits, including:

  • Life insurance
  • Private medical care
  • MultiSport Card
  • Subsidy for glasses
  • Subsidy for language courses
  • Christmas and holiday bonuses


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