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Service Advisor Opportunity

1 tydzień temu

Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Service Advisor. This role involves providing exceptional support to our clients, ensuring that their needs are met and exceeded.

About the Job:

  • Handle customer inquiries and concerns via phone, email, or web forms.
  • Meet daily service delivery targets, addressing all queries and requests in a timely, professional manner.
  • Develop and maintain strong relationships with customers, colleagues, and clients.
  • Possess C1 English skills + C1 French Language skills.

Requirements:

  • Methodical approach with attention to detail.
  • Excellent organisational skills and ability to work to stringent customer service SLA's and KPI's.
  • Confident communicator with excellent verbal and written skills.
  • Proficient in PC and data entry skills.
  • Proactive attitude with ambition to develop role in the future.