Native Bulgarian Speaker Customer Support Agent

2 dni temu


Lublin, Lubelskie, Polska Convergys Pełny etat
Job Summary

We are looking for a highly skilled Customer Service Specialist with Bulgarian language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing top-notch customer service, handling inquiries, and resolving issues in a timely and effective manner.

Responsibilities
  • Providing customer support via phone, email, or chat
  • Escalating complex customer issues to senior representatives
  • Participating in ongoing training and development to improve skills and knowledge
Requirements
  • Bulgarian language proficiency at C1 level
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic knowledge of Windows and MS Office
About Us

Convergys is a leading provider of customer management solutions, delivering exceptional experiences for our clients and their customers. Our team members are passionate about delivering outstanding service and making a positive impact on the lives of our customers.

Why Join Us
  • Competitive compensation and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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