Polish Electric Car Customer Service Representative

2 dni temu


Lublin, Lubelskie, Polska Convergys Pełny etat
Job Description

We are seeking a skilled Customer Service Specialist with Bulgarian language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing excellent customer service, handling inquiries, and resolving issues in a timely and effective manner.

Key Responsibilities
  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Collaborating with internal teams to resolve complex customer issues
Requirements
  • Bulgarian language proficiency at C1 level
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic knowledge of Windows and MS Office
About Our Company

Convergys is a leading provider of customer management solutions, delivering exceptional experiences for our clients and their customers. Our team members are passionate about delivering outstanding service and making a positive impact on the lives of our customers.

Perks
  • Full-time employment contract from the first day of cooperation
  • Flexible working hours - we work in shifts from Monday to Saturday from 09:00 to 18:00
  • Rich social package (MyBenefit cafeteria, private medical care, life insurance)


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