Polish Electric Car Customer Service Representative
2 dni temu
We are seeking a skilled Customer Service Specialist with Bulgarian language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing excellent customer service, handling inquiries, and resolving issues in a timely and effective manner.
Key Responsibilities- Responding to customer inquiries via phone, email, or chat
- Resolving customer complaints and concerns in a professional and courteous manner
- Collaborating with internal teams to resolve complex customer issues
- Bulgarian language proficiency at C1 level
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic knowledge of Windows and MS Office
Convergys is a leading provider of customer management solutions, delivering exceptional experiences for our clients and their customers. Our team members are passionate about delivering outstanding service and making a positive impact on the lives of our customers.
Perks- Full-time employment contract from the first day of cooperation
- Flexible working hours - we work in shifts from Monday to Saturday from 09:00 to 18:00
- Rich social package (MyBenefit cafeteria, private medical care, life insurance)
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