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Customer Support Specialist Role
1 tydzień temu
At Velenosimeredith Consulting, we are seeking a highly skilled Customer Support Specialist fluent in German to join our team in Lublin. This role involves providing exceptional customer support via incoming calls related to the purchase of electric cars.
The successful candidate will be responsible for handling incoming calls, assisting customers with their inquiries, and ensuring customer satisfaction by delivering professional and friendly service.
Key Responsibilities:
- Handle incoming calls and assist customers with their inquiries.
- Provide accurate information and support related to electric vehicle purchases.
- Ensure customer satisfaction by delivering professional and friendly service.
- Collaborate with internal teams to resolve issues effectively.
Requirements:
- Fluency in German (C2)
- Good knowledge of English (B2)
- Strong communication and problem-solving skills
- Customer-focused with a friendly and professional attitude
- Ability to work on-site in Lublin
Benefits:
- A dynamic and supportive work environment
- No sales, purely customer support
- Training and career development opportunities
