Customer Service Specialist with Bulgarian Communication Expert

2 dni temu


Lublin, Lubelskie, Polska Convergys Pełny etat
Job Title

Customer Service Specialist with Bulgarian

We are seeking a highly skilled Customer Service Specialist with Bulgarian language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, handling inquiries, and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Providing customer support via phone, email, or chat
  • Resolving customer complaints and concerns in a timely and effective manner
  • Collaborating with internal teams to resolve complex customer issues
Requirements
  • Bulgarian language level C1
  • Knowledge of English at B2 level (introductory training is in English)
  • Skills in Windows and MS Office
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet deadlines
About Us

Convergys is a leading provider of customer management solutions, delivering exceptional experiences for our clients and their customers. Our team members are passionate about delivering outstanding service and making a positive impact on the lives of our customers.

Benefits
  • Stable employment - full-time employment contract from the first day of cooperation
  • Convenient working time schedule - we work in shifts from Monday to Saturday from 09:00 to 18:00
  • Rich social package (MyBenefit cafeteria, private medical care, life insurance)
  • Training that fully prepares you for your job


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