Customer Service Specialist with Bulgarian Communication Expert
2 dni temu
Customer Service Specialist with Bulgarian
We are seeking a highly skilled Customer Service Specialist with Bulgarian language proficiency to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, handling inquiries, and resolving issues in a professional and courteous manner.
Key Responsibilities- Providing customer support via phone, email, or chat
- Resolving customer complaints and concerns in a timely and effective manner
- Collaborating with internal teams to resolve complex customer issues
- Bulgarian language level C1
- Knowledge of English at B2 level (introductory training is in English)
- Skills in Windows and MS Office
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and meet deadlines
Convergys is a leading provider of customer management solutions, delivering exceptional experiences for our clients and their customers. Our team members are passionate about delivering outstanding service and making a positive impact on the lives of our customers.
Benefits- Stable employment - full-time employment contract from the first day of cooperation
- Convenient working time schedule - we work in shifts from Monday to Saturday from 09:00 to 18:00
- Rich social package (MyBenefit cafeteria, private medical care, life insurance)
- Training that fully prepares you for your job
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