Customer Service Specialist
6 dni temu
Company Overview: Convergys is a leading provider of customer management solutions, delivering exceptional results for our clients.
Salary Information: This position offers a competitive salary and benefits package, including opportunities for career growth and professional development.
Job Description: As a Customer Service Specialist with English, you will be responsible for providing top-notch support to our customers through phone calls, emails, and other communication channels. Your primary goal will be to resolve customer inquiries in a timely and effective manner, while also ensuring a positive customer experience.
Required Skills and Qualifications:
- Familiarity with customer service software and systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong language skills in English, with the ability to communicate effectively with customers
Benefits:
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous paid time off policy, including vacation days and holidays
- Opportunities for career growth and professional development
Other Responsibilities:
You will also be responsible for working collaboratively with colleagues and superiors to achieve team goals and objectives, while maintaining a professional demeanor at all times. This role requires a high level of multitasking, adaptability, and attention to detail, as well as excellent language skills in English.
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