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German Language Expert for Customer Service

1 tydzień temu


Lublin, Lubelskie, Polska TN Poland Pełny etat
Role Overview:

We're looking for a dynamic and customer-oriented Care Professional to join our forward-thinking team at TN Poland.

The ideal candidate will have a friendly, adaptable approach and thrive in fast-paced environments, making them perfect for this role.

Responsibilities:

  1. Customer Interaction: Provide top-tier support via various channels.
  2. Account Management: Assist with account setup, verification, logins, financial transactions, and technical concerns.
  3. Process Enhancement: Identify opportunities for process enhancements to improve overall service quality.

Requirements:

  • Fluent in German (C1/C2 level)
  • EU Citizenship or Polish Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow