Logistics Operations Manager
1 miesiąc temu
We are a leading global commodities marketing, trading, logistics services and investment firm with a strong presence in multiple regions around the world.
Our company was established in 2015 and has since grown to operate across 100 countries and six continents, specializing in more than 20 different commodities including thermal coal, metallurgical coal, iron ore, steel scrap, metals, hydrocarbons, freight, softs, and renewables.
We take pride in our values, global reach, meritocratic culture and strong work ethic. Our success over the years has been built on guiding principles of customer service, creativity, transparency, integrity, and responsibility.
As a unique organization, we foster a small-company atmosphere while maintaining a flat company structure that encourages collaboration across all seniority levels, teams and locations.The Role
This role is set up within our recently opened Poland regional structure with direct reporting to Head of Region and group level reporting to the Operations Manager in our Javelin London office.
The primary purpose of this role is to ensure safe and timely transfer of goods to customers and efficient operations at ports and stockyards across the region.
Key Responsibilities Include:
- Establishing and Maintaining Relationships
- Build and maintain excellent relationships with key stakeholders (customers, shipping agents, port authorities and service providers)
- Planning and Oversight
- Plan and oversee incoming and outgoing deliveries, including frequent visits to the port and manual inspections onsite to ensure quality and service as expected
- Logistics and Transport Services
- Oversee logistics, ports and transport services
- Budget Planning and Analysis
- Plan and analyze budgets and expenditures to ensure cost-effective delivery
- Complaint Resolution
- Resolve complaints and issues regarding the supply chain
- Safeguarding Commodities
- Safeguard commodities through providing guidance on and taking preventive measures to ensure that commodities are preserved in good condition
- Inventory Management
- Supervise inventory management
- Quality Control
- Oversee quality control and resolve customers' claims
- Port and Stockyard Operations
- Plan and manage port and stockyard operations
- Contractor Performance Monitoring
- Supervise, monitor, and report the performance of the shipping agents, port operators, rail carries and other ancillary contractors and ensure efficient operations
- Data Collection and Analysis
- Contribute to the collection and analysis of data through market analysis, research and networking with colleagues within the organization and key external stakeholders
- Operations Management
- Establish and manage operations in locations outside the port terminals
- Optimization of Yields
- Ensure proper screening and blending operations, optimizing yields
Requirements:
- Fluent in both Polish and English.
- Self-motivated, proactive candidate with 5+ years' experience in a similar position.
- A strong work ethic is required to help drive the team forward.
- Clear communication skills, with a history of coordinating with a range of external & internal stakeholders to resolve any issues smoothly.
- Ability to work collaboratively across locations, with a focused interaction with Krakow office and London headquarters.
- Organizational skills.
- Clear communication skills, both written and verbal.
- Ability to manage and prioritize workload across time zones and judge priority and urgency of requests and issues.
- Ability to deliver difficult messages to both client and colleagues.
- Excellent attention to detail and ability to work well under pressure.
Benefits:
- Annual discretionary bonus
- Private medical insurance
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