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Technical ServiceNow Specialist

1 tydzień temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Description:

This position is responsible for designing and developing services and infrastructure to support our Managed Dispute Resolution Services. You will play a crucial role in defining success for the central tool that supports our ongoing services.


Key Responsibilities:
  • Develop, test, and debug new and existing functionalities to meet specific requirements.
  • Troubleshoot and resolve errors in the ServiceNow configuration.
  • Identify requirement gaps and provide configuration options with respective pros and cons.
  • Design and implement intuitive and user-friendly software, enabling customers to customize functionalities for their business needs.
  • Collaborate with internal customers and business analysts for requirement clarifications and solution designing.
  • Write technical design and build documentation for all technical infrastructure aspects.
  • Research existing systems, analyze program and time requirements, and prepare time estimates and justifications.
  • Participate in project meetings/daily scrums and communicate development status.