Customer Experience Advocate
7 dni temu
We are looking for a Customer Experience Advocate who can deliver exceptional customer service and drive business results. As a Technical Support Specialist, you will manage customer issues, resolve technical deployment obstacles, and collaborate with cross-functional teams to improve the product and drive high-quality production.
About the Job:- Managing, resolving, and posting updates for courses, labs, and learning assets in discussion forums.
- Diagnosing and resolving customer issues through effective communication and problem-solving skills.
- Acting as a consultant and subject matter expert for internal stakeholders to resolve technical deployment obstacles.
- Collaborating with product and engineering teams to improve the product and drive high-quality production.
- Proficiency in Spanish language on at least C1 level and English on at least B2 level.
- Relevant education (min. BA).
- Ability to work from the office in Gdańsk.
- Nice to have: 1 year experience - preferably in technology support in Voice, chat, and email support.
- Excellent communication and interpersonal skills.
- Experience in project/training coordination.
- Ability to work in a diverse environment, handle cultural and language differences, and be an effective communicator.
-
Customer Service Advocate
1 dzień temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAs a Customer Service Advocate at TN Poland, your role will be to provide top-notch support to gamers and loyal customers. You will communicate effectively while working within a dynamic team structure.You should have excellent attention to detail, strong communication skills, and knowledge of computers. Fluency in English and a proactive attitude with the...
-
Digital Banking Customer Advocate
5 dni temu
Gdańsk, Pomerania, Polska Inbank Pełny etatRole OverviewWe are seeking a dynamic and customer-focused individual to join our team as a Customer Support Specialist. This role offers an exciting opportunity to work with a growing fintech company, leveraging your exceptional communication skills and problem-solving abilities to deliver outstanding customer service.Your primary responsibility will be to...
-
Remote Customer Experience Manager
4 dni temu
Gdańsk, Pomerania, Polska HeroCoders Pełny etatWe're seeking a highly motivated and opinionated Remote Customer Experience Manager to help us deliver exceptional customer experiences and drive business growth.As a Remote Customer Experience Manager, you will develop and implement strategies to optimize customer engagement, proactively engage with customers to understand their needs, challenges, and...
-
Experience Designer for Complex Systems
3 dni temu
Gdańsk, Pomerania, Polska dynaTrace software GmbH Pełny etatJob SummaryWe are seeking an experienced Experience Designer for Complex Systems to join our team at Dynatrace software GmbH. As a key member of our design team, you will be responsible for designing and shipping digital software products and systems that meet the needs of our customers.About the RoleYour primary focus will be on owning the product UX...
-
Customer Experience Lead
3 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatThe Ideal Candidate:We are seeking a highly motivated Customer Experience Lead to join our team in Gdańsk. As a key role, you will lead sales performance, drive business results, and deliver exceptional customer experiences.Key Responsibilities:Support ASM and SM in managing holiday, attendance, and team scheduling.Effectively supervise Sales Associates,...
-
Customer Experience Representative
1 dzień temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout YouWe're looking for a customer-oriented professional who has experience working in a complex and dynamic environment, juggling multiple priorities, interacting with people at different levels of the organization and across multiple functions.You should have excellent problem-solving and analytical skills, with the ability to apply knowledge and...
-
Swarovski Customer Experience Agent
3 dni temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatBecome a part of Swarovski's diverse team, where innovation and creativity thrive. As a Swarovski Customer Experience Agent, you will be responsible for delivering exceptional customer service, guiding customers through product selections, promotions, and order details.Key responsibilities include:Providing high-quality customer service, responding to...
-
Product Experience Lead
3 dni temu
Gdańsk, Pomerania, Polska dynaTrace software GmbH Pełny etatRole OverviewWe are seeking a talented Product Experience Lead to join our team at Dynatrace software GmbH. As a key member of our design team, you will be responsible for designing and shipping digital software products and systems that meet the needs of our customers.About the RoleYour primary focus will be on owning the product UX end-to-end journeys for...
-
Global Customer Experience Professional
5 dni temu
Gdańsk, Pomerania, Polska Pracujw Pełny etatAre you looking for a new challenge? Do you have excellent language skills and a passion for delivering top-notch customer service? We are seeking a Global Customer Experience Professional to join our team at Pracujw.Job RequirementsFluency in French and English, with a C1 level expectedExcellent interpersonal and communication skillsAbout the OpportunityA...
-
Swedish Card Product Advocate
4 dni temu
Gdańsk, Pomerania, Polska Job Squad Pełny etatAbout This Opportunity:We are excited to offer a challenging and rewarding opportunity to join our team as a Dispute Management and Customer Service Associate. As a Dispute Management and Customer Service Associate, you will play a key role in providing exceptional customer service and ensuring compliance with all relevant regulations.Your responsibilities...
-
Global Customer Experience Agent
1 dzień temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout the RoleThis exciting opportunity offers a chance to work with a leading company in the CX industry. As a Customer Service Professional with English, you'll be part of a dynamic team that delivers exceptional experiences to customers worldwide.Your primary responsibility will be to provide high-quality service to our clients through various...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout the JobTN Poland is excited to announce an opportunity for a talented Customer Service Representative to join our client's team. This role offers a unique chance to work in an international environment, providing exceptional customer support to clients from the medical industry.Key responsibilities include:• Answering incoming calls and emails•...
-
Gdańsk, Pomerania, Polska TN Poland Pełny etatRole SummaryThis role is critical in delivering exceptional customer experiences through effective staffing planning. The successful candidate will be responsible for collecting and analysing historical staffing data, forecasting and planning staffing metrics and requirements to ensure all service level objectives are achieved at the lowest cost.Main...
-
Quality Engineer for Customer Experience
3 dni temu
Gdańsk, Pomerania, Polska Intel GmbH Pełny etatJob Description:We are seeking a dedicated and detail-oriented professional to support customer-reported Intel product quality and technical issues. This role is crucial in enhancing our support processes and outcomes using model-based problem solving.Key Responsibilities:Support customers with technical issues and product quality concerns.Collaborate with...
-
Industry Solutions Expert
4 dni temu
Gdańsk, Pomerania, Polska Intel GmbH Pełny etatKey ResponsibilitiesAdvocate for the technical capabilities of Intel-based products and solutions through a vertically oriented, solutions-led approach to business and IT.Manage end-customer technical relationships, provide technical expertise, and collaborate with Intel business/account development and sales teams to drive Intel-based product...
-
Store Experience Coordinator
6 dni temu
Gdańsk, Pomerania, Polska Tesla Pełny etat**Role Summary**We are seeking a highly motivated and results-driven Sales Team Lead to join our team at Tesla. As a key member of our store team, you will be responsible for leading the sales team to achieve key performance indicators, developing and implementing operational processes, and collaborating with cross-functional teams to resolve customer...
-
Client Experience Manager
1 tydzień temu
Gdańsk, Pomerania, Polska Rzetelnafirma Pełny etatKey ResponsibilitiesProvide exceptional customer service and supportManage customer relationships and build trustDevelop and implement strategies to improve customer satisfaction and retentionCollaborate with internal teams to resolve customer issues and concerns
-
Customer Service Representative
5 dni temu
Gdańsk, Pomerania, Polska Hempel Paints Kuwait Company W.L.L. Pełny etatWe are looking for a Customer Service Representative to provide exceptional customer care experience and serve as an important point of contact between customers and internal stakeholders.About the RoleThe ideal candidate will have strong analytical and problem-solving skills, with a minimum 1 year experience in Customer Service or a similar role. Good...
-
Customer Success Manager @
5 dni temu
Gdańsk, Pomerania, Polska HeroCoders Pełny etatAbout us If you're searching for a remote role at a company that values its people as its greatest asset, respects work-life balance, and fosters a supportive environment for growth, HeroCoders could be the perfect fit for. At HeroCoders, we build powerful apps that help people work more efficiently. As a Platinum Atlassian Partner, our tools are trusted by...
-
Customer Service Representative
3 dni temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatWe are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for assisting customers with their claims, answering queries, and communicating in a timely and friendly manner via email, chat, and social media channels.Key Responsibilities:Assess claims and provide prompt responses to customer...