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Office Manager Assistant

1 tydzień temu

Warszawa, Mazovia, Polska EPM Scientific - Phaidon International Pełny etat

EPM Scientific - Phaidon International is seeking an experienced Administrative Assistant to join our team in Warsaw. In this role, you will provide critical support to patients and healthcare providers, ensuring seamless administrative processes and contributing to life-changing medical solutions.

About the Opportunity

This hybrid role combines remote work with regular on-site presence, allowing you to balance work and personal life. Your responsibilities will include database management, correspondence handling, invoicing & payments, logistics coordination, customer & technical support, and general administrative duties.

Main Responsibilities

  • Maintain and update patient records, ensuring accuracy and adherence to data protection regulations.

  • Manage incoming mail, emails, and courier shipments, distributing them efficiently.

  • Assist in preparing and issuing invoices, tracking payments, and sending reminders.

  • Collaborate with logistics partners to oversee device dispatches and returns.

  • Provide exceptional customer service, responding to patient inquiries and assisting with troubleshooting.

  • Support daily operations and contribute to additional tasks as needed.

Requirements and Qualifications

  • A degree in business administration or related field is required.

  • You must be a fluent Polish speaker with a good command of English.

  • Proficiency in MS Office (especially Excel) and experience working with ERP or CRM systems are necessary.

  • You should have at least 3 years of experience in a similar administrative or sales support role.

  • Experience in the healthcare sector or with tender management is a plus.

  • Strong organizational skills, attention to detail, and the ability to multitask are essential.

  • A proactive, team-oriented mindset with excellent interpersonal skills is required.

  • You must possess empathy and patience when dealing with patients from various backgrounds.

Benefits

We offer a dynamic work environment, growth opportunities, and a flexible work arrangement that allows you to balance work and personal life.