Problem Resolution Manager

2 tygodni temu

Kraków, Lesser Poland BorgWarner Pełny etat

BorgWarner: A Leader in Sustainable Mobility Solutions

We are a global company that designs and manufactures innovative systems for the vehicle market. Our team of experts is committed to creating a clean and energy-efficient world.

Job Summary

The Problem Resolution Manager coordinates engineering efforts to resolve issues in our power electronics inverters throughout their lifecycle. This role requires collaboration with project leads, engineering teams, and frequent customer interface.

Key Responsibilities

  • Maintain effective communication and develop strong working relationships with customers and suppliers.
  • Establish and maintain a communication link between the engineering department and project teams to track defect status.
  • Define project problem/defect management strategies.
  • Analyze defects and plan their corrections.
  • Track defect resolution and classify defects based on priority and severity.
  • Close out defect reports and analyze problem trends.
  • Determine the impact of the problem on the project.
  • Support project teams in root cause analysis and lessons learned archive.

Requirements

  • Bachelor's degree in Electrical, Mechatronics, or Software Engineering. A Master's degree in a related field is preferred.
  • Experience in the automotive industry with increasing responsibility, particularly in systems engineering.
  • Strong working knowledge of software development lifecycle.
  • Experience working in high-pressure environments.
  • Analytical, technical, and statistical skills for root cause analysis, including DFMEA, FMEA, FMEDA, 8-D, and FTA analysis.
  • Understanding of power electronics, electric motors, and controls is an advantage.
  • Knowledge of effort estimation and work tracking.
  • Experience with A-SPICE and Polarion, JIRA, or similar tools.
  • Global experience working with multiple regions and cultures.
  • Fluency in English is required, with German and/or French being an advantage.

What We Offer

  • Private medical care for employees and their families.
  • Co-financing for sports cards and insurance for employees' children.
  • Flexible working hours.
  • Competitive salary and adequate benefits.
  • Co-financing for holidays and Christmas gifts for employees' children.
  • Hard and soft trainings, language courses.

Our Values

  • Inclusion - We value diversity in people, ideas, and experiences.
  • Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.
  • Excellence - We contribute to our developments by seeking knowledge and sharing information.
  • Responsibility - We care about our local communities and the global environment.
  • Collaboration - We are one BorgWarner.

Become a part of our team and contribute to creating solutions that support a cleaner, more energy-efficient world.

For more information about BorgWarner, please visit our website.

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