Customer Service Lead
5 dni temu
Capita is a leading consulting, transformation, and digital services business. Our team is seeking a highly skilled Collections Specialist to join us in this exciting opportunity.
The successful candidate will be responsible for managing customer relationships, achieving key performance indicators (KPIs), and delivering exceptional customer service. They will work closely with our clients to understand their needs and provide tailored solutions to meet those needs.
- To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.
- To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation.
- To respond to all contacts from both internal & external customers made via all the available channels.
- To accurately capture data and enter it onto the relevant systems.
Benefits
As a Collections Specialist at Capita, you'll have access to a range of benefits, including professional development opportunities, flexible working arrangements, and a competitive salary package.
-
Customer Service Team Lead
2 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatOverviewTN Poland: A Leader in the IndustryWe are a leading organization in the manufacturing sector, and we're expanding our SSC team. If you have experience in managing teams within SSC/BPO structures and speak one of these languages: Dutch, German, or French, we'd like to hear from you.Job DescriptionMain ResponsibilitiesLead and mentor a team of Customer...
-
Sales and Customer Service Team Lead
1 tydzień temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAs a Sales and Customer Service Team Lead at TN Poland, you will play a critical role in driving sales growth and delivering exceptional customer experiences.About the RoleThe successful candidate will be responsible for:Sales and profit: Driving and achieving retail store targetsCustomer service: Delivering the finest level of customer serviceStore...
-
Customer Service Specialist
2 dni temu
Łódź, Łódź Voivodeship, Polska 믅扡慫 Pełny etatAbout the JobWe are looking for a Customer Service Specialist to join our team at "Żabka". As a key member of our staff, you will be responsible for providing exceptional customer service and supporting our customers in their shopping experience.ResponsibilitiesProvide exceptional customer service and supportAnswer customer questions and resolve...
-
E-commerce Customer Experience Lead
3 dni temu
Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout the PositionWe are seeking an experienced Senior Customer Support Specialist to lead our e-commerce customer service team at BESO LUX GROUP. The ideal candidate will have a strong background in managing customer-facing teams and a passion for delivering exceptional customer experiences.Key Responsibilities- Oversee the daily activities of the customer...
-
Customer Service Representative
2 dni temu
Łódź, Łódź Voivodeship, Polska TRI Consulting Ltd Pełny etatA leading Housing Association is looking for Customer Service Executives to support the delivery of high-quality services to residents.Key ResponsibilitiesDeliver excellent customer service, addressing the housing needs of residents in a small area patch.Manage service charge estimates, collect rent and service charges, and order repairs as required.Work...
-
Customer Service Specialist
6 dni temu
Łódź, Łódź Voivodeship, Polska Philips International Pełny etatJob Description:The role of a Customer Service Specialist is crucial in ensuring that service contracts and warranties are managed effectively within Philips International. The incumbent will be responsible for managing service requests, ensuring the quality and functionality of equipment, and maintaining high standards of communication with customers and...
-
Customer Service Liaison
5 dni temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatJob OverviewWe are seeking a skilled Customer Service Liaison to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences through various channels, ensuring delivery of high-quality service on a consistent basis.
-
Team Lead
2 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWe're TN Poland, a leader in the manufacturing sector, and we're seeking an experienced professional to join our SSC team as a Team Lead - Customer Experience. This is an exciting opportunity for someone who has experience in managing teams within SSC/BPO structures and speaks one of these languages: Dutch, German, or French.Main ResponsibilitiesKey Tasks...
-
Customer Service Representative
23 godzin temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatTN Poland is a leading provider of recruitment services in Poland, offering a comprehensive range of human resources management solutions to Polish and global enterprises.We are currently seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional...
-
Customer Service Representative
6 dni temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatCustomer Service Role OverviewAs a Customer Service Agent with English, you will be supporting our prestige brand clients on the European market, providing an exceptional customer experience on all interactions, leaving a lasting impression. Our extensive initial training program will equip you with the knowledge and skills required to work confidently.Job...
-
Customer Service Operations Specialist
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAt TN Poland, we are seeking a highly skilled Customer Service Operations Specialist to join our team. As a key member of our Contracts process, you will be responsible for managing service contracts and warranties within the organization.About the Role:The ideal candidate will have min 2-3 years of experience in customer service or a similar area, with...
-
Customer Service Expert
2 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout Our CompanyWe are TN Poland, a leading provider of services dedicated to delivering high-quality customer support. Our team is passionate about helping clients succeed and providing exceptional service.
-
Customer Service Representative
1 tydzień temu
Łódź, Łódź Voivodeship, Polska New London Architecture Ltd Pełny etatRequired Skills and QualificationsClear and effective communication skills, both oral and written.Previous experience within the hospitality or events industry.Proven ability to provide excellent customer service.Working knowledge of Microsoft packages, including Word, Excel, and Outlook.
-
Customer Service Associate
23 godzin temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatCompany OverviewCareer Opportunities at TN PolandWe are seeking a highly skilled and experienced Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service, addressing their concerns, and ensuring their satisfaction with our services.SalaryYour compensation package will...
-
Customer Service Representative
5 dni temu
Łódź, Łódź Voivodeship, Polska ENGINEERINGUK Pełny etatAs a key member of our customer service team, you will be responsible for delivering exceptional experiences to our clients through various communication channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer queries via phone, email, and web forms, ensuring...
-
Customer Service Coordinator
7 dni temu
Łódź, Łódź Voivodeship, Polska Philips International Pełny etatWe are looking for a highly skilled and experienced professional to fill the role of End-to-End Sales Specialist. As a key member of our team, you will be responsible for executing customer orders within our ERP system (SAP) and coordinating the entire order delivery process.Responsibilities:Execute customer orders within SAP, ensuring seamless execution of...
-
Customer Service Ambassador
4 dni temu
Łódź, Łódź Voivodeship, Polska ENGINEERINGUK Pełny etatAs a key member of our ENGINEERINGUK team, you will play a vital role in delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in English and French.Job Description:Key Responsibilities:Provide top-notch customer service through phone calls, emails, and web...
-
Customer Service Coordinator
6 dni temu
Łódź, Łódź Voivodeship, Polska Philips Iberica SAU Pełny etatJob OverviewAs a Customer Order Specialist with Danish or Swedish, you will be responsible for creating offers and managing orders for Health System products.Key ResponsibilitiesManaging incoming customer orders (systems, options, and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to...
-
Customer Service Senior Coordinator
23 godzin temu
Łódź, Łódź Voivodeship, Polska Philips Pełny etatWe are looking for a seasoned Customer Service Senior Coordinator to join our team at Philips. As a key point of contact for our customers, you will be responsible for providing exceptional service and support.Your Key Responsibilities:Respond to customer inquiries and resolve any issues or concernsWork closely with internal stakeholders to resolve complex...
-
Multilingual Customer Service Expert
7 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatJob Description:TN Poland is recruiting a Remote Customer Advisor - German Language to join our team in Łódź, Poland.This role involves providing exceptional customer service to clients via phone, email, and web forms. You will collaborate with the support team to meet service delivery targets, build strong relationships with customers and colleagues, and...