Aktualne oferty pracy związane z Customer Service Lead - Łódź, Łódź Voivodeship - Capita
-
Customer Service Team Lead
6 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatOverviewTN Poland: A Leader in the IndustryWe are a leading organization in the manufacturing sector, and we're expanding our SSC team. If you have experience in managing teams within SSC/BPO structures and speak one of these languages: Dutch, German, or French, we'd like to hear from you.Job DescriptionMain ResponsibilitiesLead and mentor a team of Customer...
-
Customer Service Representative
9 minut temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatAt Capita, we are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support function, you will play a vital role in delivering exceptional service to our customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and web formsEnsure day-to-day service...
-
Customer Service Representative
2 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatThe Role: Customer ServiceWe are seeking a skilled and dedicated customer service representative to join our team at TN Poland.As the first point of contact for clients, you will respond to various incoming requests, solve emerging issues through phone, email, and chat, and provide exceptional customer service.Key Responsibilities:Providing top-notch...
-
Customer Service Specialist
6 dni temu
Łódź, Łódź Voivodeship, Polska 믅扡慫 Pełny etatAbout the JobWe are looking for a Customer Service Specialist to join our team at "Żabka". As a key member of our staff, you will be responsible for providing exceptional customer service and supporting our customers in their shopping experience.ResponsibilitiesProvide exceptional customer service and supportAnswer customer questions and resolve...
-
E-commerce Customer Experience Lead
7 dni temu
Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout the PositionWe are seeking an experienced Senior Customer Support Specialist to lead our e-commerce customer service team at BESO LUX GROUP. The ideal candidate will have a strong background in managing customer-facing teams and a passion for delivering exceptional customer experiences.Key Responsibilities- Oversee the daily activities of the customer...
-
Customer Service Representative
6 dni temu
Łódź, Łódź Voivodeship, Polska TRI Consulting Ltd Pełny etatA leading Housing Association is looking for Customer Service Executives to support the delivery of high-quality services to residents.Key ResponsibilitiesDeliver excellent customer service, addressing the housing needs of residents in a small area patch.Manage service charge estimates, collect rent and service charges, and order repairs as required.Work...
-
Customer Service Representative
6 godzin temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatAt Capita, we are seeking a skilled Customer Service Representative to join our team. As a key member of our client-facing services group, you will be responsible for delivering exceptional customer experiences through various communication channels.In this role, you will work closely with our clients to understand their needs and provide tailored solutions...
-
Customer Service Representative
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatTN Poland is a leading provider of recruitment services in Poland, offering a comprehensive range of human resources management solutions to Polish and global enterprises.We are currently seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional...
-
Team Lead
6 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWe're TN Poland, a leader in the manufacturing sector, and we're seeking an experienced professional to join our SSC team as a Team Lead - Customer Experience. This is an exciting opportunity for someone who has experience in managing teams within SSC/BPO structures and speaks one of these languages: Dutch, German, or French.Main ResponsibilitiesKey Tasks...
-
Customer Service Expert
6 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout Our CompanyWe are TN Poland, a leading provider of services dedicated to delivering high-quality customer support. Our team is passionate about helping clients succeed and providing exceptional service.
-
Customer Service Associate
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatCompany OverviewCareer Opportunities at TN PolandWe are seeking a highly skilled and experienced Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service, addressing their concerns, and ensuring their satisfaction with our services.SalaryYour compensation package will...
-
Customer Service Senior Coordinator
5 dni temu
Łódź, Łódź Voivodeship, Polska Philips Pełny etatWe are looking for a seasoned Customer Service Senior Coordinator to join our team at Philips. As a key point of contact for our customers, you will be responsible for providing exceptional service and support.Your Key Responsibilities:Respond to customer inquiries and resolve any issues or concernsWork closely with internal stakeholders to resolve complex...
-
Senior Customer Service Representative
6 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatJoin Our Team!Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team.As a key member of our team, you will be responsible for managing customer relationships, providing pre-sales or post-sales service functions, and processing transactions via phone, internet, and correspondence.Your key...
-
Customer Experience Director
5 dni temu
Łódź, Łódź Voivodeship, Polska RETAILORS Pełny etatCompany OverviewRetailors is a luxury brand retailer committed to delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking a seasoned Customer Experience Director to lead our store operations and drive customer satisfaction.Main ResponsibilitiesDevelop and implement strategies to drive customer satisfaction and...
-
Multilingual Customer Service Professional
5 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatWe are seeking a highly skilled Multilingual Customer Service Professional to join our team at TN Poland. In this role, you will play a vital part in delivering exceptional customer experiences to clients across various industries.Your primary responsibilities will include:Addressing client inquiries related to contracts and billing in a prompt and...
-
Customer Service Representative
3 dni temu
Łódź, Łódź Voivodeship, Polska PMSolutions Pełny etatAbout the JobWe are looking for a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients in Swedish.Key Responsibilities:Handle customer inquiries via phone, email, or chatResolve customer issues in a timely and professional...
-
Customer Service Representative with Dutch
6 dni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatAbout the RoleThis Customer Service Representative with Dutch will be responsible for creating offers and managing orders for Health System products. The successful candidate will have a C1 level of Dutch and a minimum B2 level of English.You will work closely with internal stakeholders to ensure that all parts of a customer order are correctly listed on the...
-
Łódź, Łódź Voivodeship, Polska BESO LUX GROUP Pełny etatAbout the RoleAs a key member of our BESO LUX GROUP team, you will oversee the day-to-day operations of our customer service department in an e-commerce environment. This includes managing a team of customer support specialists, ensuring exceptional customer experience, and optimizing processes to reduce query impact.Responsibilities- Coordinate and motivate...
-
Customer Service Representative with Dutch
3 dni temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatAs a Customer Service Representative with Dutch, you will be an integral part of our European operations team, providing top-notch customer support and experiences across various channels.We are currently looking for talented individuals who possess excellent communication skills in both English and Dutch. If you have a passion for delivering exceptional...
-
Customer Service Advisor with French
6 godzin temu
Łódź, Łódź Voivodeship, Polska Capita Pełny etatPerforms customer service activities and initiatives for limited number of products or clients.Job title: Customer Service Advisor with FrenchJob Description:Becoming a Customer Service Advisor:As a Customer Service Advisor, you will be supporting a well-known brand - Marks & Spencer, providing a fantastic customer experience on all interactions, leaving a...
Customer Service Lead
1 tydzień temu
Capita is a leading consulting, transformation, and digital services business. Our team is seeking a highly skilled Collections Specialist to join us in this exciting opportunity.
The successful candidate will be responsible for managing customer relationships, achieving key performance indicators (KPIs), and delivering exceptional customer service. They will work closely with our clients to understand their needs and provide tailored solutions to meet those needs.
- To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.
- To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation.
- To respond to all contacts from both internal & external customers made via all the available channels.
- To accurately capture data and enter it onto the relevant systems.
Benefits
As a Collections Specialist at Capita, you'll have access to a range of benefits, including professional development opportunities, flexible working arrangements, and a competitive salary package.
