Driver and Partner Support Specialist
1 dzień temu
Stanowisko: Driver and Partner Support
Opis:
Poszukujemy kandydatów na stanowisko Driver and Partner Support w naszym zespole. Jesteśmy zespołem dynamicznym i innowacyjnym, który szuka osób z pasją do pracy z kierowcami i partnerami.
Zakres obowiązków:
- Wsparcie kierowców Uber w korzystaniu z aplikacji oraz aktywacji konta
- Udzielanie wsparcia technicznego i wyjaśnianie procesów związanych z funkcjonowaniem Uber Driver
- Profesjonalna obsługa kierowców i partnerów w każdej interakcji
- Realizacja połączeń telefonicznych w ramach wsparcia i zwiększania zaangażowania kierowców
- Pomoc kierowcom w rozwiązywaniu problemów, takich jak opóźnione płatności
- Śledzenie i wdrażanie nowych zasad oraz programów Ubera
Wymagania:
- Doświadczenie w obsłudze klienta
- Znajomość języka angielskiego i polskiego na poziomie B2
- Mile widziana znajomość języka rosyjskiego i ukraińskiego
- Umiejętność pracy z MS Excel i/lub Google Sheets
- Doskonałe umiejętności komunikacyjne i organizacyjne
Oferujemy:
- Kartę Multisport
- Prywatną opiekę medyczną Luxmed
- Ubezpieczenie na życie
Informujemy, że w spółkach z Grupy Adecco działających w Polsce wdrożyliśmy procedurę dokonywania zgłoszeń wymaganą Ustawą o Ochronie Sygnalistów. Szczegółowe informacje są dostępne w biurach Adecco.
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