Commercial Relationship Manager

15 godzin temu

Gliwice, Silesia, Polska myGwork Pełny etat
Job Description:

Johnson Matthey is seeking a highly skilled Global Key Account Manager to join our team and drive the commercial strategy for a key global customer within our Clean Air business. The successful candidate will have a proven track record in building strategic customer relationships, strong analytical skills, and the ability to manage complex partnerships.

Main Responsibilities:
  • Become the primary point of contact for the nominated TR1 Client and lead all commercial aspects of the relationship.
  • Work closely with internal teams and the TR1 Client to develop and implement optimized processes, including Service Level Agreements, dispute resolutions, and claim management.
  • Oversee new product introductions, sales forecasting, and develop scorecards for both the TR1 Client and JM to create a progressive way of working.
  • Maintain accurate records of all interactions with the TR1 Client and ensure that all relevant information is up-to-date and easily accessible.

Requirements:
  • Education: Bachelor's degree in business or a related field (advanced degree preferred).
  • Experience: 7+ years of commercial experience in the emission control industry, with a strong background in customer management and global markets.
  • Skills: Strong communication, negotiation, and presentation skills.
  • Capabilities: Proven track record in building strategic customer relationships, strong analytical skills, and the ability to manage complex partnerships.
  • Travel: Willingness to travel 30%-40%.

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