Client Success Operations Lead
5 dni temu
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As a Customer Experience Strategist, you will be responsible for leading a team of Technical Account Managers (TAMs) to deliver high-touch technical support and technology configuration services.
- Lead a team of TAMs to deliver high-touch technical support and technology configuration services.
- Participate in capacity management, forecasting, financial performance, and resource allocation.
- Help hire, onboard, train, and retain top talent.
- Provide coaching and mentorship to guide career development for TAMs.
The right candidate will have excellent analytical/problem-solving skills, with a history of driving impact within an organization. They will also have experience recruiting and hiring exceptional candidates.
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